Medical Equipment Setup, CSR

Lincare Holdings; Albert Lea (MN); On-site; USD 20,664 - 27,552; Full time

Job summary

Lincare Holdings is seeking a field-based technician to set up CPAPs and RADs, maintain compliance, and manage supplies for patients in Minnesota. Duties include instructing patients on equipment use, completing documentation, and ensuring timely delivery of supplies.

You will assist with oximetry processes, participate in on-call responsibilities, and represent the company with a professional appearance and care for patients. A valid driver's license is required.

Qualifications

• Must have a high school diploma or equivalent.
• Must be computer-literate and able to read and interpret instructions.
• Must have strong interpersonal, verbal, and written communication skills.
• Must hold a valid driver’s license.
• Completion of the Equipment Certification Program.

Responsibilities

• Performs CPAP/RAD setups in a timely and professional manner.
• May perform setup of oxygen equipment and other DME in patients' homes.
• Complete required documentation and instruct patients on safe use of equipment.
• Cleans rental equipment and maintains warehouse/storage area.
• Monitors CPAP/RAD and mdINR Compliance reports and follows up with non-compliant patients.
• Manage the center’s oximetry process.
• Respond to patient requests for CPAP/RAD supplies, including insurance verification and shipping.
• Participate in on-call responsibilities; frequency depends on center size.
• Represent the company with professional appearance and patient care.
• Backup for vacations/absences; requires use of personal vehicle and valid driver's license.

Skills

Interpersonal skills

Verbal communication

Written communication

Computer literacy

Education

High school diploma or equivalent

Valid driver’s license

Equipment Certification Program

Job description

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.

Job Responsibilities

• Performs CPAP/RAD setups in a timely and professional manner
  • May also perform setup of oxygen equipment and other DME in patients' homes as well
  • This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
• Cleans rental equipment when returned to the center, in accordance with policies and procedures
  • Maintain cleanliness and organization of warehouse/storage area
• Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
• Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
• Monitors mdINR Compliance report and follows up with non-compliant patients
• Manage the center's oximetry process
• Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
• Responsible for participating in on-call responsibilities for the center
  • The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
• Represents the company through professional personal appearance, patient care activities
• May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
• Requires use of personal vehicle and a valid driver's license

Offering $15 - $20 per hour.

Qualifications

• Must have good interpersonal, verbal, and written communication skills
• Must be computer-literate
• Must be able to read and interpret instructions and effectively communicate them to patients

Education and Experience

• Must have a high school diploma or equivalent
• Valid driver's license
• Completion of company's Equipment Certification Program

Physical Demands

The employee must occasionally lift and/or move up to 25 pounds.