Medical Equipment Service Technician

STERIS Healthcare United States; Blair (NE); Remote; USD 50,000 - 70,000; Full time

Job summary

Join a leading healthcare company as an Equipment Service Technician, focusing on troubleshooting and repairing medical equipment. This remote position offers a flexible schedule and opportunities for career advancement. Ideal candidates have a mechanical background and strong customer service skills.

Benefits

Base salary plus incentive program

Company vehicle, cell phone, and laptop

Paid time off and holidays

Comprehensive healthcare benefits

401(k) with match

Parental leave and tuition reimbursement

Qualifications

• 4+ years of relevant work experience; 2 years in a mechanical/technical role.
• Valid driver’s license and ability to meet credentialing requirements.

Responsibilities

• Troubleshoot, repair, and maintain STERIS and competitor equipment.
• Manage time effectively to complete service calls and installations.
• Collaborate with teams to ensure compliance and document troubleshooting.

Skills

HVAC repair

Mechanics

Maintenance

Refrigeration

Electrical

Education

High School Diploma or GED

Job description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Are you mechanically inclined with a knack for hands-on work?

Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote-based, customer-facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electromechanical, and electronic units. This role focuses on STERIS's main line of OEM equipment (Washers and Sterilizers), our largest equipment portfolio, and the core of our company's foundation. Come advance your career with us!

Ideal candidates often have experience in:

• HVAC repair
• Mechanics
• Maintenance
• Refrigeration
• Boilers, Chillers
• Equipment Repair
• Diesel and Automotive Repair
• Aviation Repair
• Plumbing
• Electrical

This is a remote, customer-facing position. To support and service our customers in this territory, candidates must be based in Iowa.

Key Responsibilities:

1. Perform troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems, and components.
2. Manage time effectively by prioritizing customer and business needs independently to complete PMs, service calls, warranty calls, installations, upgrades, and other duties.
3. Collaborate with cross-functional teams to escalate issues and utilize technology platforms to ensure compliance and document troubleshooting.
4. Provide customers with information, pricing, and repair options; build relationships with sales to enhance customer experience and identify sales opportunities.
5. Support various locations within the assigned territory based on service agreements and customer needs.

Minimum Qualifications:

• High School Diploma or GED with 4+ years of relevant work experience; 2 years in a mechanical/technical role. Additional certifications or military experience may be considered.
• Valid driver’s license and ability to meet background and physical requirements for credentialing.
• Strong customer service and team engagement skills.
• Effective communication skills, basic computer skills, and flexibility for schedule changes.
• Ability to meet hospital and customer credentialing requirements.

What We Offer:

• Base salary plus incentive program
• Company vehicle, cell phone, and laptop
• Hands-on training
• Paid time off and holidays
• Comprehensive healthcare benefits
• Flexible spending accounts, disability coverage, and 401(k) with match
• Parental leave and tuition reimbursement
• Opportunities for advancement after 18 months

STERIS is a global leader in infection prevention, supporting patient care with innovative products and services. We are committed to equal employment opportunity and affirmative action policies. For application assistance, contact 1 [phone]. We look forward to your application!