Medical Equipment Field Service Technician

Kreg Therapeutics LLC; Melrose Park (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Travel

Job summary

Kreg Therapeutics LLC is seeking a Field Service Representative to support hospitals with delivery, setup, service and pickup of rental medical equipment. The role involves driving a 28-foot box truck, on-site patient care training, and ensuring equipment is clean, functional, and ready for use.

You will work 2nd shift, 2PM–11PM, pass background and drug screens, and maintain professional relationships with hospital partners while meeting service level commitments.

Qualifications

• Valid driver’s license.
• Ability to pass a criminal background check and drug screening (pre-employment).
• Experience in customer-facing or service-oriented roles is highly preferred.
• Strong problem-solving, time-management, and communication skills.
• Ability to lift 50 lbs. and safely handle large medical equipment with proper techniques and tools (training provided).
• Be able to work 2nd shift: 2PM to 11:00PM.

Responsibilities

• Safely deliver, service, and pick up medical equipment at customer facilities.
• Operate and meet competency expectations for a 28-foot box truck; adhere to all company safe-driving standards.
• Maintain communication with Central Dispatch regarding routing and order updates.
• May drive between 10–250 miles per day, depending on route assignments.
• Serve as a professional and customer-focused point of contact at each facility.
• Build positive relationships; provide basic equipment training to on-site staff when needed.
• Use sound judgment to troubleshoot route challenges and ensure service-level commitments.
• Prepare equipment for patient use, including cleaning, disinfecting, inspecting, and testing.
• Move, load, and maneuver specialty medical beds and equipment up to 1,000 lbs.
• Perform tasks requiring standing, walking, bending, kneeling, or stooping throughout the shift.
• Lift up to 50 lbs. as part of routine job functions.
• Become proficient in troubleshooting and minor repairs on all Kreg Therapeutics products (training provided).
• Maintain company vehicles in clean, orderly condition.
• Clean and disinfect returned rental equipment per company policies.
• Accurately complete daily reporting requirements using email, mobile devices, and company software.

Skills

Valid driver’s license

Criminal background check

Drug screening

Customer-facing experience

Problem solving

Time management

Communication skills

Ability to lift 50 lbs

Job description

Kreg Therapeutics LLC is seeking a Field Service Representative to support hospitals with delivery, setup, service and pickup of rental medical equipment. The role involves driving a 28-foot box truck, on-site patient care training, and ensuring equipment is clean, functional, and ready for use.

You will work 2nd shift, 2PM–11PM, pass background and drug screens, and maintain professional relationships with hospital partners while meeting service level commitments.