Medical Equipment Delivery Technician - Continuum of Care

SSM Health; Madison (WI); On-site; USD 25,000 - 39,000; Full time

Job summary

SSM Health at Home Madison Hammersley is seeking a Medical Equipment Delivery Technician to transport, assemble, and educate patients on durable medical equipment at patients' homes. The role requires a valid driver’s license and a dedication to safe equipment use.

Schedule is 40 hours weekly, day shift with on-call rotation. The position emphasizes patient education, documentation, and attention to accreditation standards in a home-care setting.

Qualifications

• High School diploma or GED or 10 years of work experience.
• Minimum one year of relevant experience.

Responsibilities

• Loads vehicle and transports durable medical equipment and supplies to and from patient homes and assembles as needed.
• Provides instruction/education on safe equipment use to patients/caregivers.
• Provides and reviews written documentation to patients/caregivers and obtains signatures on delivery documents.
• Collects payments from patients for coinsurance, copays, and self-pay items.
• Assists with cleaning and disinfecting of equipment.
• May assist with warehouse duties and ensures compliance with accreditation expectations.

Skills

Delivery logistics

Patient education

Safety compliance

Cash handling

Driver's license

Education

High School diploma/GED or 10 years of work experience

Job description

It's more than a career, it's a calling WI-SSM Health at Home Madison Hammersley

It's more than a career, it's a calling WI-SSM Health at Home Madison Hammersley

Worker Type

Regular

Job Highlights

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. As a Medical Equipment Delivery Technician, you'll transport, assemble, and maintain medical equipment while providing education and support to patients and caregivers. This role is essential to helping patients receive high-quality care at home and improving comfort, safety, and quality of life. An active and valid Driver's License is required for this role.

Department

Durable Medical Equipment

Schedule

40 hours per week | day shift | on call rotation (approximately 1 time per week)

Job Summary

Delivers durable medical equipment and supplies to patients’ homes and educates on the proper use of the equipment.

Job Responsibilities and Requirements

Primary Responsibilities

• Loads vehicle and transports durable medical equipment and supplies to and from patient homes and assembles as needed.
• Provides instruction/education on safe equipment use to patients/caregivers.
• Provides and reviews written documentation to patients/caregivers and obtains signatures on delivery documents.
• Collects payments from patients for coinsurance, copays, and self-pay items.
• Assists with cleaning and disinfecting of equipment.
• Ensures compliance with accreditation expectations.
• May assist with warehouse duties.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• One year experience

Additional Requirements

• Proof of motor vehicle liability insurance that meets minimum state requirements upon hire and upon request.

Physical Requirements

• Constant standing and walking.
• Frequent use of hearing and speech to share information through oral communication.
• Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent reaching, gripping, and keyboard use/data entry.
• Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.
• Occasional use of vision to judge distances and spatial relationships.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Occasional lifting/moving patients.
• Occasional use of smell to detect/recognize odors.
• Occasional driving.

Required Professional License And/Or Certifications

State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin

• Driving Record - Motor Vehicle Report (MVR)
• And
• Driver’s License State of Issuance

Work Shift

Day Shift (United States of America)

Job Type

Employee

Department

2921000174 Madison DME

Scheduled Weekly Hours

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Read our notice of non-discrimination