Medical Equipment Delivery Driver Service Technician

Northwest Respiratory Services; Madison (WI); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Employer Paid Life Insurance

Matched 401k Eligibility on Day One

FSA Account

Pet Insurance

Disability Insurance

Vacation and holidays

Job summary

Northwest Respiratory Services in Madison, WI is seeking a Medical Equipment Delivery Driver to safely transport, deliver and set up DME equipment to patients' homes and healthcare facilities. You will educate patients on proper use, troubleshoot issues, and build trust through face-to-face interactions.

The role requires a valid driver's license, willingness to travel and train offsite, and a commitment to safety.

Qualifications

• Current state issued driver’s license.
• Class C CDL with Tanker and Hazmat endorsements preferred; we can help you obtain endorsements.
• Willing to travel and train offsite to start at headquarters in Eagan, MN.

Responsibilities

• Safely transport, deliver, and set up DME equipment to patients' homes and healthcare facilities.
• Provide top-tier customer service to patients and facility partners.
• Adhere to safety procedures for transporting and handling oxygen and medical equipment.
• Effectively manage delivery routes and schedules to meet service goals and ensure timely delivery.
• Assist with customer equipment problems and provide basic setup guidance.

Skills

Interpersonal skills

Customer service

Ability to travel

Job description

Job DetailsJob Location: Madison VISN 12 - Madison, WI 53786Position Type: Full TimeSalary Range: $23.00 - $25.00 HourlyJob Shift: DayJob Category: Service Technician

Northwest Respiratory Services seeks a Medical Equipment Delivery Driver to join our team. This person is the face of the company for our customers, providing empathetic and highly accurate communication in support of their health and quality of life. You will educate patients on the use of their equipment, troubleshoot issues, check-in with patients to ensure proper and safe use of their equipment, and build trust with our customers through regular face-to-face interactions.

A Day in the Life:

• Safley transport, deliver, and set up a variety of DME equipment, including oxygen tanks, and related products to patients' homes and healthcare facilities such as Skilled Nursing Facilities and Assisted Livings.
• Provide top of the line, friendly customer service to all our patients, and facility partners.
• Adhere to all safety procedures for transporting and handling oxygen and medical equipment.
• Effectively manage your delivery route and schedule to meet service goals and ensure timely delivery of equipment and oxygen.
• Assist with customer equipment problems and complaints in a timely and professional manner.
• Provide clear and concise instructions to patients and caregivers on the proper use and care of their equipment, as well as provide basic set up guidance and placement of said equipment.
• The candidate for this position MUST be willing to travel and train offsite to start. This individual will receive training in our headquarters in Eagan, MN

What is in it For You:

• $23-$25 per hour
• Health, Dental, Vision Insurance
• Employer Paid Life Insurance
• Matched 401k Eligibility on Day One of Employment
• FSA Account (Medical and/or Dependent)
• Pet Insurance
• Short Term and Long Term Disability
• Accident, Hospital Indemnity, and Critical Illness Insurance
• Vacation, sick, and paid holidays
• Flexible start times
• Local routes. Be home every night
• Opportunity for overtime and on-call work with premium pay

QualificationsOur top candidate must have:

• Current state issued driver’s license.
• Class C CDL with Tanker and Hazmat endorsements preferred but we can help you get the required endorsements needed for this position
• The candidate for this position MUST be willing to travel and train offsite to start. This individual will receive training in our headquarters in Eagan, MN
• Acceptable criminal background check and motor vehicle record check
• Pass a mandated drug test, a physical capability test, and DOT Physical
• Strong interpersonal skills and customer service skills
• A desire to work with the community and help others enjoy a better quality of life
• Dedication to our mission that includes caring for our customers with the highest standard of compassion, integrity, and care

Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.

Northwest Respiratory Services is an EO Employer – M/F/Vets/Disabled