Delivery Technician (Waukesha, WI)

Reliable Medical; Duplainville (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off and holidays

Professional development

Wellness resources and support

Job summary

Reliable Medical in Wisconsin is looking for a Delivery Technician to deliver, set up, and maintain durable medical equipment at patients' homes or healthcare facilities. You will ensure equipment operates correctly and educate patients and caregivers on safe, effective use.

Responsibilities include demonstrations, routine maintenance, logging deliveries, and coordinating repairs as needed. Strong communication and a valid driver’s license are essential for this full-time role.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license with clean record.
• Experience in customer service or delivery preferred.
• Basic mechanical skills and ability to troubleshoot equipment.
• Ability to lift and maneuver heavy equipment up to 90 pounds.
• Good communication and interpersonal skills.
• Ability to work independently and manage time.

Responsibilities

• Deliver, set up, service, and retrieve durable medical equipment in patients' homes or healthcare facilities.
• Conduct equipment demonstrations and provide instructions on proper use, maintenance, and safety.
• Perform routine checks and maintenance on equipment to ensure proper working condition.
• Maintain accurate delivery logs and patient records.
• Troubleshoot and resolve equipment issues in the field or coordinate repairs.
• Communicate effectively with patients, caregivers, and healthcare professionals.
• Ensure compliance with company policies and regulatory requirements for equipment delivery and usage.
• Handle and dispose of returned equipment following company protocols and safety guidelines.

Skills

Valid driver's license

Customer service

Mechanical skills

Lift up to 90 pounds

Communication skills

Independent work

Education

High School diploma or equivalent

Job description

Join the Reliable Medical team and be part of something meaningful. We’re committed to creating a workplace where employees feel happy, engaged, and empowered to grow alongside us. This is your opportunity to step into the medical industry and build a rewarding career. At Reliable Medical, we don’t just have employees—we have a team.

Position:Delivery Technician (Waukesha, WI)

Location: Waukesha, WI

Job Id:899

# of Openings:1

Delivery Technician

Schedule

• Full-Time, 40 hours per week
• Typical business hours
• Additional hours may be required based on business needs
• Weekend, or on-call requirements may apply

Improving Lives

At Reliable Medical, our mission is simple: Improving Each of the Lives We Serve.

We are a growing, mission-driven organization dedicated to improving lives through exceptional service, innovation, and operational excellence.

Why Join Reliable Medical?

Reliable Medical is a growing, mission-driven organization dedicated to improving lives through exceptional service, innovation, and operational excellence.

Our culture is built on six core values:

• Client Focused
• Growth Mindset
• People First
• High Standards
• Team Oriented
• Ethical & Compliant

We are a fast-paced, growth-oriented organization where employees are challenged to grow, supported in their development, and empowered to make a meaningful impact.

Job Summary

Responsible for the delivery, set up, and maintenance of medical equipment to patients’ homes or

healthcare facilities. This role ensures that all equipment is functioning properly, and that patients and caregivers understand how to use the equipment safely and effectively.

Essential Functions

• Deliver, set up, service, and retrieve durable medical equipment in patients’ homes or healthcare facilities.
• Conduct equipment demonstrations and provide instructions on proper use, maintenance, and safety.
• Perform routine checks and maintenance on equipment to ensure it is in proper working condition.
• Maintain accurate delivery logs and patient records.
• Troubleshoot and resolve issues with equipment in the field or coordinate repairs.
• Communicate effectively with patients, caregivers, company personnel, and healthcare professionals.
• Ensure compliance with all company policies and regulatory requirements regarding equipment delivery and usage.
• Handle and dispose of returned equipment following company protocols and safety guidelines. Perform other duties as assigned

Qualifications and requirements

Required Qualifications

• High School diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Experience in customer service, delivery, or a related field is preferred.
• Basic mechanical skills and ability to troubleshoot equipment issues.
• Ability to lift and maneuver heavy equipment up to 90 pounds at times.
• Good communication and interpersonal skills.
• Ability to work independently and manage time effectively.

Preferred Qualifications

• Familiarity with medical terminology and DME equipment is a plus.
• Customer Service Orientation: Demonstrates concern for satisfying external and/or internal customers.
• Problem Solving: Identifies and resolves problems in a timely manner.
• Attention to Detail: Pays close attention to detail for the purpose of ensuring high quality.
• Technical Skills: Assesses own strengths and weaknesses; pursues training and development opportunities.
• Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.Dependability: Follows instructions, responds to management direction; takes responsibility for own actions.
• Driving and Vehicle Policies: Adheres to company vehicle policies and procedures; demonstrates safe and responsible driving practices while operating company vehicles.

What We Offer

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Professional Development Opportunities
• Wellness Resources and Employee Support Programs
• Employee Recognition Programs
• Career Growth and Advancement Opportunities

Benefits may vary based on position and eligibility requirements.

Physical Requirements

• Ability to push and pull loads of up to 90 pounds occasionally.
• Capable of lifting up to 75 pounds regularly.
• Frequent standing, walking, bending, and stooping.
• Ability to drive for extended periods.
• Manual dexterity and ability to handle small components and tools.
• Capacity to work in various environmental conditions, including exposure to outdoor elements.

Equal Opportunity Employer

Reliable Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected status under applicable law.