Medical Equipment Customer Care Specialist | Benefits

Tews Company; Charleston (WV); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

11 Holidays

PTO

Medical/Dental

401K

Bonus incentives

Job summary

Tews Company in Charleston, WV seeks a Patient Care Representative for medical equipment to serve as the friendly first point of contact for patients and referral sources. This full-time role operates Monday–Friday, 8am–5pm, with a focus on compassionate service and accurate administrative support.

You’ll verify insurance, document details, use Microsoft Office, and help coordinate home deliveries. Strong communication and the ability to manage multiple tasks in a fast-paced setting are

Qualifications

• High school diploma or GED required; healthcare experience a plus.
• Strong communication skills and attention to detail.
• Experience with insurance verification and documentation.

Responsibilities

• Serve as the first point of contact for patients and referral sources.
• Verify insurance and document patient information accurately.
• Coordinate home deliveries and drive company vehicles when needed.
• Utilize Microsoft Office and office equipment to manage tasks.

Skills

Strong communication

Communication skills

Team collaboration

Independence

Insurance verification

Microsoft Office

Driving capable

Medical terminology

Education

High school diploma or GED

Tools

Office equipment

Job description

Tews Company in Charleston, WV seeks a Patient Care Representative for medical equipment to serve as the friendly first point of contact for patients and referral sources. This full-time role operates Monday–Friday, 8am–5pm, with a focus on compassionate service and accurate administrative support.

You’ll verify insurance, document details, use Microsoft Office, and help coordinate home deliveries. Strong communication and the ability to manage multiple tasks in a fast-paced setting are