Compassionate Medical Equipment Support Specialist

Tews Company; Prescott Valley (AZ); On-site; USD 28,000 - 29,000; Full time

Job summary

Tews Company in Prescott Valley, AZ seeks a Medical Equipment Customer Service Representative who is friendly and detail-oriented to support patients and referral sources. The role is full-time, Monday–Friday, 8am–5pm, with hourly pay of $20–$21 plus bonuses, focusing on accuracy and timely communications.

Ideal candidates will have strong communication, organizational skills, and experience with insurance verification.

Qualifications

• Strong communication and interpersonal skills for patient and referral communications.
• Ability to work both collaboratively and independently in a fast-paced setting.
• Attention to detail and organizational skills for documentation and tasks.

Responsibilities

• Serve as the friendly first point of contact for patients and referral sources.
• Verify insurance and document accurately to support billing and patient care.
• Assist with home deliveries and, when needed, drive company vehicles.
• Maintain an organized and efficient front-office workflow.

Skills

Communication skills

Teamwork and independence

Organizational skills

Multi-tasking

Insurance verification

Microsoft Office

Driving ability

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Tews Company in Prescott Valley, AZ seeks a Medical Equipment Customer Service Representative who is friendly and detail-oriented to support patients and referral sources. The role is full-time, Monday–Friday, 8am–5pm, with hourly pay of $20–$21 plus bonuses, focusing on accuracy and timely communications.

Ideal candidates will have strong communication, organizational skills, and experience with insurance verification.