Medical Device Service Coordinator

Paylocity; Milpitas (CA); Hybrid; USD 33,000 - 36,000; Full time

Job summary

Stellartech is seeking a Service Coordinator in Milpitas, CA to manage client requests, schedule service activities, communicate with customers and technicians, maintain records and ensure timely service delivery. This temporary role involves responding to emails, opening service records, and handling equipment intake — with potential conversion to full-time.

Requires a High School diploma or equivalent and 2–4 years of administrative experience; familiarity with Microsoft Office is expected.

Qualifications

• High School degree or equivalent is required.
• At least 2-4 year’s administrative experience is required.
• Familiar with Microsoft Office Products.

Responsibilities

• Prepare service records and complaint records in Virje.
• Close service records & maintain/update service and complaints in Virje.
• File all service records and complaint records documentation.
• Prepare customer document packages for service/complaint records.
• Unbox and remove devices weighing up to 35 Lbs.
• Decontaminate devices
• Support Packing and Shipping activities
• Provide quotes & weekly summary census report to customer
• Assist in managing DHR Scanning process

Skills

Communication

Organization

Problem-solving

Education

High School diploma or equivalent

Tools

Virje

Microsoft Office

Job description

Stellartech is seeking a Service Coordinator in Milpitas, CA to manage client requests, schedule service activities, communicate with customers and technicians, maintain records and ensure timely service delivery. This temporary role involves responding to emails, opening service records, and handling equipment intake — with potential conversion to full-time.

Requires a High School diploma or equivalent and 2–4 years of administrative experience; familiarity with Microsoft Office is expected.