Medical Device Service Coordinator (Temp to Perm)

Stellartech Research Corporation; Milpitas (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

Stellartech Research Corporation is seeking a Service Coordinator to manage client requests, schedule service activities, communicate with customers and technicians, maintain records, and ensure timely, high-quality service delivery. This is a temporary position with potential to convert to full-time.

Ideal candidates will have strong communication, organization, and problem-solving skills. Responsibilities include record-keeping in Virje, packaging documentation, and basic shipping tasks;

Qualifications

• High School degree or equivalent is required.
• 2-4 years administrative experience is preferred.
• Proficiency with Virje and Microsoft Office is a plus.

Responsibilities

• Prepare service records and complaint records in Virje.
• Close service records and maintain/update service and complaints in Virje.
• File all service records and complaint records documentation.
• Prepare customer document packages for service/complaint records. Mail if required.
• Familiar with Microsoft Office Products.
• Unbox and remove devices weighing up to 35 Lbs.
• Decontaminate devices.
• Support Packing and Shipping activities.
• Provide quotes & weekly summary census report to customer.
• Assist in managing DHR Scanning process.

Skills

Administrative experience

Communication skills

Organizational skills

Education

High School degree or equivalent

Tools

Virje

Microsoft Office

Job description

Stellartech Research Corporation is seeking a Service Coordinator to manage client requests, schedule service activities, communicate with customers and technicians, maintain records, and ensure timely, high-quality service delivery. This is a temporary position with potential to convert to full-time.

Ideal candidates will have strong communication, organization, and problem-solving skills. Responsibilities include record-keeping in Virje, packaging documentation, and basic shipping tasks;