Medical Device Service Coordinator - Temp to Perm

Stellartech Research Corp; Milpitas (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

Stellartech Research Corp in Milpitas, CA seeks a temporary Service Coordinator to manage client requests, schedule service activities, and maintain records. You will communicate with customers and technicians, prepare service/complaint records, and support packing, decontamination, and shipping. This role offers potential to convert to full-time.

Strong organizational and problem-solving skills, plus proficiency with Virje and Microsoft Office are required.

Qualifications

• Requires strong communication, organization, and problem-solving skills.
• Experience in administrative tasks and coordinating service activities is preferred.
• Ability to handle customer requests via email and maintain records accurately.

Responsibilities

• Prepare service records and complaint records in Virje.
• Close service records & maintain/update service and complaints in Virje.
• File all service records and complaint records documentation.
• Prepare customer document packages for service/complaint records. Mail if required.
• Familiar with Microsoft Office Products
• Unbox and remove devices weighing up to 35 Lbs.
• Decontaminate devices
• Support Packing and Shipping activities
• Provide quotes & weekly summary census report to customer
• Assist in managing DHR Scanning process

Skills

Communication

Organization

Problem-solving

Customer service

Education

High School diploma

Tools

Virje

Microsoft Office

Job description

Stellartech Research Corp in Milpitas, CA seeks a temporary Service Coordinator to manage client requests, schedule service activities, and maintain records. You will communicate with customers and technicians, prepare service/complaint records, and support packing, decontamination, and shipping. This role offers potential to convert to full-time.

Strong organizational and problem-solving skills, plus proficiency with Virje and Microsoft Office are required.