Medical Device Sales Representative - Trauma

Vendor Connect; Baltimore (MD); On-site; USD 75,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Pension plan

Vision insurance

401(k)

Job summary

A leading medical device company is looking for an Entry-level Medical Device Sales Representative in Baltimore, MD. You will be responsible for assisting surgeons during procedures, managing customer relationships, and supporting sales goals. This role involves troubleshooting technical issues and ensuring product availability, while also focusing on customer satisfaction and retention. Competitive salary range of $75,000 to $135,000. Comprehensive benefits including medical insurance and 401(k) are available.

Qualifications

• Entry-level position in medical sales.
• Ability to communicate effectively with healthcare professionals.
• Understanding of the medical device industry and customer needs.

Responsibilities

• Assist sales organization in retaining customers and increasing market share.
• Guide surgeons through clinical product knowledge during surgeries.
• Support customers by attending surgeries and ensuring equipment availability.
• Troubleshoot technical issues and handle customer requests.
• Share insights with sales, clinical, and marketing teams to improve service levels.
• Maintain equipment and promotional materials in a presentable manner.
• Focus on customer satisfaction and differentiate products.

Skills

Customer service skills

Sales process knowledge

Technical knowledge of medical devices

Communication skills

Job description

Medical Device Sales Representative - Trauma

Key Responsibilities

• Assist sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of products.
• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as required.
• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure offering meet highest quality standards.
• Focus on customer satisfaction and retention; and improving the customers' insights into tangible and non-tangible value proposition and solutions. Differentiate products versus competition by providing the customer unique insights.

Seniority Level

Entry level

Employment Type

Full-time

Industries

Medical Equipment Manufacturing and Staffing and Recruiting

Benefits

• Medical insurance
• Pension plan
• Vision insurance
• 401(k)

Locations & Compensation

• Baltimore, MD $75,000.00-$135,000.00 1 day ago
• Laurel, MD $83,000.00-$94,500.00 1 week ago
• Baltimore, MD $83,000.00-$94,500.00 1 month ago
• Columbia, MD $83,000.00-$94,500.00 1 week ago
• Hanover, MD $83,000.00-$94,500.00 1 week ago