Medical Device Customer Service & Admin Specialist OnSite

UFP Technologies, Inc.; Norton (MA); Sur place; USD 35 000 - 48 000; Plein temps

Résumé du poste

CI Medical, a UFP Technologies company, on-site in Norton, MA, seeks a Customer Service Representative to provide professional administrative support and exceptional customer service. Respond to inquiries via telephone, email, and chat, resolve routine issues, and coordinate with departments to ensure timely resolution.

Responsibilities include data entry, scheduling, report preparation, and maintaining filing systems.

Qualifications

• High School diploma or GED required with 1–3 years of office experience.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication and interpersonal skills.

Responsabilités

• Assist customers via phone, email, and chat to provide timely, professional support.
• Maintain accurate records and coordinate follow-up with other departments.

Connaissances

Attention to detail

Organizational skills

Multi-tasking

Written and verbal communication

Interpersonal skills

Formation

High School diploma or GED

Outils

Microsoft Outlook

Microsoft Word

Microsoft Excel

ERP systems

Description du poste

CI Medical, a UFP Technologies company, on-site in Norton, MA, seeks a Customer Service Representative to provide professional administrative support and exceptional customer service. Respond to inquiries via telephone, email, and chat, resolve routine issues, and coordinate with departments to ensure timely resolution.

Responsibilities include data entry, scheduling, report preparation, and maintaining filing systems.