Medical Customer Service Representative -Hungary (Hungarian)

Clariness; United States; Remote; USD 34,000 - 55,000; Full time

Job summary

Clariness GmbH is hiring a freelance representative to manage clinical trial sites and ensure patient recruitment. You will be the contact person for patients and coordinate between doctors and patients.

Candidates should speak Hungarian and English, have medical field experience, and be able to handle calls and emails while staying organized. The role requires flexibility to work mornings, afternoons, and evenings.

Qualifications

• Must speak Hungarian and English.
• Nurse, CRA or medical field experience.
• Experience in call center or customer service via phone and email.
• Understanding of medical topics.
• Well-organized and confident communicator with the desire to provide first-class service.
• Able to work morning, noon, afternoon and evening shifts if needed.

Responsibilities

• Represent the company as the contact person for patients.
• Screen patients (no sales calls, pure customer service).
• Help doctors and patients connect with each other.

Skills

Hungarian (native)

English

Medical background

Customer service

Phone & email handling

Organized

Job description

(Freelance/Project-based)

We are hiring a representative who will be managing clinical trial sites to ensure patient recruitment. If you have an interest in making a positive impact on people’s well-being and health, and love to engage with people during phone calls, we would like to work with you!

Your responsibilities:

• Representing our company by being the contact person for our patients.
• Screening patients (no sales calls, pure customer service).
• Being part of the team, where your main task is to help doctors and patients to connect with each other.

Your profile:

• You speak Hungarian (mother-tongue) and English.
• You have worked as a Nurse, CRA, or a position in the medical field.
• You might need to call patients and follow a strict screener.
• You have an understanding of medical topics.
• You have initial experience in handling customers’ requests via phone and email, ideally, you have even already worked in a Call Center before.
• You are well-organized and a confident communicator with the desire to provide a first-class service to customers.
• You can work in the morning, noon, afternoon and if necessary evening time.

What we offer:

• Make an impact in healthcare - The speed of bringing needed medical innovation to market still depends on the duration of clinical by globally lowering the barrier for access to clinical trials and increasing the chances to find a treatment for patients, we accelerate medical innovation.

Have we sparked your interest?

Would you like to become part of our dynamic, curious, and international culture with plenty of room for your ideas and creativity in an inspiring atmosphere?

Clariness GmbH will treat the above information strictly confidential and will especially observe the applicable provisions of the applicable data protection laws. Further information about the use of the applicant data, you will find in the data protection declaration online at https://www.clariness.com/privacy-policy/