MEDICAL CENTER REPRESENTATIVE

Premier Health; Hudson (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Premier Health is seeking a Medical Center Representative (MCR) for Hand and Reconstructive Surgeons to manage front-desk tasks and patient flow. The role includes scheduling, patient registration, and cash/billing responsibilities within a fast-paced ambulatory setting.

The MCR must protect confidential information, have strong medical terminology knowledge, and be proficient with electronic medical records (Epic preferred).

Qualifications

• High School diploma or GED, required.
• Two to three years of experience in an ambulatory health care facility sought.
• Knowledge of medical terminology and HIPAA; confidentiality is of utmost importance.
• Knowledgeable of Third Party Payers, ICD-9 and CPT Coding is a plus.
• Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, Epic is preferred.
• Ability to prioritize and perform multiple tasks in a fast-paced environment.
• Ability to work well with multiple teams and in multiple settings.

Responsibilities

• Handle daily scheduling and patient registration.
• Answer incoming calls and provide excellent customer service.
• Process billing/collection functions and maintain patient records.
• Support daily operations under the supervision of the Practice Manager.

Skills

HIPAA knowledge

Medical terminology

Typing speed

Customer service

Education

High School diploma or GED

Tools

Epic EMR

Job description

Hand and Reconstructive Surgeons

FT / 80 hours per pay

Summary of Position

The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. As the first point of contact for patients, they will uphold the excellent reputation of their practice, and the company as a whole.

The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.

Nature and Scope

The Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Practice Manager.

Qualifications

1. High School diploma or GED, required.
2. Two to three years of experience in an ambulatory health care facility sought.
3. Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law. Confidentiality is of utmost importance.
4. Knowledgeable of Third Party Payers, ICD-9 and CPT Coding is a plus.
5. Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, Epic is preferred.
6. The ability to prioritize and perform multiple tasks in a fast-paced environment is essential
7. Ability to work well with multiple teams and in multiple settings