MEDICAL CENTER REPRESENTATIVE

System Support; Centerville (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Premier Cardiovascular Institute in Centerville is seeking a Medical Center Representative to handle clerical operations, patient registration and scheduling. You will manage billing, referrals and customer service while handling sensitive information with strict confidentiality.

The role requires a High School diploma or GED plus 2–3 years in ambulatory health care, familiarity with medical terminology, HIPAA, ICD-10, CPT coding, and EPIC EMR or similar systems.

Qualifications

• High School diploma or GED required.
• 2-3 years of experience in an ambulatory health care facility.
• Strong knowledge of medical terminology and HIPAA privacy.
• Experience with Third Party Payers, ICD-10 and CPT Coding is a plus.
• Proficient computer and keyboarding skills; Electronic Medical Records experience; EPIC preferred.
• Ability to prioritize and perform multiple tasks in a fast-paced environment.
• Ability to work well with multiple teams and in multiple settings.

Responsibilities

• Handle daily scheduling and patient registrations.
• Process billing and collections for the center.
• Answer incoming calls and provide customer service.
• Manage referrals and processing of HIPAA-sensitive information.
• Maintain accuracy with handling medical, financial, and personal data.
• Work under the supervision of the Practice Manager.

Skills

Medical terminology

HIPAA compliance

Prioritization

Multi-tasking

Customer service

Education

High School diploma or GED

Tools

EPIC EMR

Job description

Premier Cardiovascular Institute-CentervilleFT/ DAYS/ 80 hours per paySummaryThe Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.Nature and ScopeThe Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Practice Manager.Qualifications1. High School diploma or GED, required.2. Two to three years of experience in an ambulatory health care facility sought.3. Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law. Confidentiality is of utmost importance.4. Knowledgeable of Third Party Payers, ICD-10 and CPT Coding is a plus.5. Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, EPIC is preferred.6. The ability to prioritize and perform multiple tasks in a fast-paced environment is essential.7. Ability to work well with multiple teams and in multiple settings.