MEDICAL CENTER REPRESENTATIVE

System Support; Centerville (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Centerville is seeking a Medical Center Representative to manage clerical operations and provide exceptional customer service. The role involves handling patient registration, scheduling, billing, and ensuring compliance with HIPAA regulations. Ideal candidates will have strong communication skills and experience in a fast-paced medical environment.

Qualifications

• Two to three years of experience in an ambulatory health care setting preferred.
• Knowledge of Third Party Payers, ICD-10, and CPT Coding is a plus.

Responsibilities

• Responsible for general clerical, receptionist, billing, referrals, patient registration, and scheduling.
• Manage daily clerical operations and process the arrival and departure of 20 or more patients daily.

Skills

Medical Terminology

Confidentiality

Collaboration

Education

High School diploma or GED

Tools

Electronic Medical Records

EPIC

Job description

The Clinical Neuroscience Institute (MVHS)

FT/ DAYS/ 80 hours per pay

Summary

The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration, scheduling, and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial, and personal information daily. Responsibilities include daily scheduling, incoming calls, patient registration, billing/collection functions, referrals, and other duties as assigned.

Nature and Scope

The Medical Center Representative manages the daily clerical operations of the center. The MCR will accurately and efficiently process the arrival and departure of 20 or more patients daily. The position reports directly to the Practice Manager.

Qualifications

1. High School diploma or GED required.
2. Two to three years of experience in an ambulatory health care setting preferred.
3. Strong knowledge of medical terminology and a thorough understanding of HIPAA regulations. Confidentiality is paramount.
4. Knowledge of Third Party Payers, ICD-10, and CPT Coding is a plus.
5. Computer and keyboarding skills are required; experience with Electronic Medical Records, particularly EPIC, is preferred.
6. Ability to prioritize and manage multiple tasks in a fast-paced environment.
7. Ability to collaborate effectively with multiple teams and in various settings.