MEDICAL CENTER REPRESENTATIVE

System Support; Centerville (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Premier Orthopedics in Centerville, OH is seeking a Medical Center Representative to serve as the first point of contact for patients. You will perform clerical tasks, patient registration, scheduling, and assist with billing and collections to support a smooth office workflow.

Ideal candidates have a high school diploma or GED and 2–3 years in ambulatory health care, with knowledge of HIPAA, medical terminology, and EPIC EMR.

Qualifications

• High school diploma or GED required.
• 2–3 years of ambulatory health care facility experience preferred.
• Knowledge of Third Party Payers, ICD-9/10 and CPT coding.
• Strong HIPAA knowledge is required.
• Computer and keyboarding skills.
• Experience with electronic medical records; EPIC preferred.

Responsibilities

• Serve as first point of contact for patients.
• Handle daily scheduling and patient registration.
• Perform billing and collections duties.
• Process referrals and manage clinic inquiries.
• Maintain confidentiality of sensitive information.

Skills

Customer service

Clerical

Scheduling

HIPAA compliance

Medical terminology

EPIC EMR familiarity

Education

High School diploma or GED

Tools

EPIC EMR

Job description

Premier Orthopedics -CentervilleFT / 80 hours per paySummary of PositionAs the first point of contact for patients, Medical Center Representatives uphold the excellent reputation of their practice and the company as a whole. Our Medical Receptionists are an integral part of our offices, and are relied upon to assist in delivering the very best in Patient Experience. Every patient, every time.The Medical Center Representative is responsible for general clerical, receptionist, billing and collections, referrals, patient registration, and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial, and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.Nature and ScopeThe Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Manager.Qualifications1. High School diploma or GED.2. Two to three years of experience in an ambulatory health care facility preferred.3. Knowledgeable of Third Party Payers, ICD-9/10 and CPT coding, and medical terminology.4. Strong knowledge of HIPPA policies is required5. Computer and Keyboarding skills6. Knowledge of electronic medical records; EPIC preferred.7. Ability to work in a fast-paced environment, and prioritize and perform multiple tasks.