Medical Case Navigator for Youth Services

Aunt Martha's Health & Wellness; Aurora (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life and Disability Insurance

Paid Vacation

Paid Sick Time

Paid Holidays

Retirement Plan

Employee Assistance Program (EAP)

Employee Discounts

Professional Development and Career成长

Job summary

Aunt Martha's Health & Wellness in Aurora, IL is seeking a Medical Case Management Care Coordinator to oversee youth-focused case management and ensure timely health services. You will coordinate with caregivers, caseworkers, and providers to arrange medical records, treatment plans, and necessary documentation.

The role emphasizes accuracy and timely reporting. The ideal candidate will have strong communication, data management, and organizational skills, with a background in social services or

Qualifications

• Bachelor's or Associate degree in Social Work, a computer‑related field, or a related discipline, or an equivalent combination of education and experience.
• Valid Illinois driver's license and current automobile insurance.
• Strong written and verbal communication skills.
• Proficiency with databases, Microsoft Excel, Microsoft Access, and other computer applications.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to analyze information, solve problems, and maintain accurate documentation.

Responsibilities

• Ensure required medical case management activities are completed within established contractual time frames.
• Assist with the final review of completed critical case activities.
• Monitor upcoming medical examinations, Annual Case Reviews (ACRs), and other required services based on funder benchmarks.
• Complete individualized treatment plans for assigned cases.
• Follow up on pending assignments, documentation, and barriers affecting timely service delivery.
• Contact assigned primary care and dental providers to request medical records.
• Review received health information for completeness and accuracy.
• Prepare and distribute Medical Case Management packets containing health information, placement details, and contact information to assigned caseworkers within required timeframes.
• Coordinate communication with healthcare providers to ensure continuity of care.
• Generate correspondence to notify caregivers and caseworkers of assigned Medical Case Management providers.
• Collaborate with caregivers, healthcare providers, and caseworkers to support coordinated care.
• Communicate concerns, barriers, or delays affecting assigned cases.
• Complete accurate and timely data entry within the HealthWorks Evolve Portal.
• Maintain complete and accurate case notes for all assigned cases.
• Review and complete tasks associated with SACWIS and other DCFS reports.
• Monitor daily, weekly, and monthly reports to ensure compliance with contractual benchmarks.
• Generate daily production reports detailing completed assignments, pending cases, and identified issues for the Director.

Skills

Written communication

Verbal communication

Excel

Access

Organizational skills

Data analysis

Database proficiency

Education

Bachelor's or Associate degree in Social Work or related field

Equivalent combination of education and experience

Bachelor's with 2+ years in social services (preferred)

Associate with 3+ years in social services (preferred)

Tools

HealthWorks Evolve Portal

SACWIS

Job description

Aunt Martha's Health & Wellness in Aurora, IL is seeking a Medical Case Management Care Coordinator to oversee youth-focused case management and ensure timely health services. You will coordinate with caregivers, caseworkers, and providers to arrange medical records, treatment plans, and necessary documentation.

The role emphasizes accuracy and timely reporting. The ideal candidate will have strong communication, data management, and organizational skills, with a background in social services or