Medical Case Manager Care Coordinator

Aunt Martha's Health & Wellness; Park Forest (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life and Disability Insurance

Paid Vacation

Paid Sick Time

Paid Holidays

Retirement Plan

Employee Assistance Program (EAP)

Employee Discount Programs

Professional Development and Career成长

Job summary

Aunt Martha's Health & Wellness is seeking a Medical Case Management Care Coordinator in Park Forest, IL. You will support youth in obtaining timely healthcare and coordinating essential case management services.

Responsibilities include monitoring services, coordinating with providers and caregivers, and maintaining documentation in the HealthWorks system. This role offers full-time hours, onsite work, and opportunities for growth within a mission-driven team.

Qualifications

• Bachelor's or Associate degree in Social Work, a computer-related field, or a related discipline, or an equivalent combination of education and experience.
• Valid Illinois driver's license and current automobile insurance.
• Strong written and verbal communication skills.
• Proficiency with databases, Microsoft Excel, Microsoft Access, and other computer applications.

Responsibilities

• Coordinate medical records and packets for caseworkers within required timeframes.
• Monitor contractual time frames for required case management activities and reviews.
• Communicate with caregivers, caseworkers, and healthcare providers to support coordinated care.
• Maintain accurate case notes and data in the HealthWorks Evolve Portal.
• Review SACWIS and other DCFS reports and generate daily production reports for the Director.

Skills

Written communication

Verbal communication

Organizational skills

Data analysis

Education

Bachelor's degree in Social Work / related

Associate degree in related field

Tools

Excel

Microsoft Access

Databases

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Case Manager Care Coordinator

Regular Full-Time Park Forest, IL, US

Salary Range: $20.19 To $21.63 Annually

Medical Case Management Care Coordinator

Location: Park Forest, IL ( Onsite)
Department: HealthWorks
Schedule: Full-Time
Compensation: $20.19–$21.63 per hour, based on education, experience, and qualifications.

About Aunt Martha's Health & Wellness

At Aunt Martha's Health & Wellness, we are committed to improving the health and well-being of the children, families, and communities we serve. Our HealthWorks program helps ensure that youth involved with the Illinois Department of Children and Family Services receive timely access to healthcare, ongoing medical case management, and coordinated support.

As a Medical Case Management Care Coordinator, you'll play an important role in ensuring children receive timely healthcare services and critical case management support. Working closely with caregivers, caseworkers, and healthcare providers, you'll help coordinate essential medical services while making a meaningful impact on the lives of youth and families throughout the Aurora community. If you're looking to build your career with a mission-driven organization that values collaboration, professional growth, and service, we'd love to hear from you.

Position Overview

The Medical Case Management Care Coordinator supports the timely delivery of ongoing medical case management services for youth. This position monitors required healthcare activities, reviews case documentation, requests medical records, prepares case management packets, and maintains accurate information within the HealthWorks Evolve Portal.

The ideal candidate is organized, detail-oriented, and comfortable working with reports, databases, and multiple deadlines while collaborating with healthcare providers, caregivers, caseworkers, and internal team members.

Key Responsibilities

Medical Case Management Coordination

• Ensure required medical case management activities are completed within established contractual time frames.
• Assist with the final review of completed critical case activities.
• Monitor upcoming medical examinations, Annual Case Reviews (ACRs), and other required services based on funder benchmarks.
• Complete individualized treatment plans for assigned cases.
• Follow up on pending assignments, documentation, and barriers affecting timely service delivery.

Medical Records & Provider Coordination

• Contact assigned primary care and dental providers to request medical records.
• Review received health information for completeness and accuracy.
• Prepare and distribute Medical Case Management packets containing health information, placement details, and contact information to assigned caseworkers within required timeframes.
• Coordinate communication with healthcare providers to ensure continuity of care.

Communication & Case Support

• Generate correspondence to notify caregivers and caseworkers of assigned Medical Case Management providers.
• Collaborate with caregivers, healthcare providers, and caseworkers to support coordinated care.
• Communicate concerns, barriers, or delays affecting assigned cases.

Documentation & Reporting

• Complete accurate and timely data entry within the HealthWorks Evolve Portal.
• Maintain complete and accurate case notes for all assigned cases.
• Review and complete tasks associated with SACWIS and other DCFS reports.
• Monitor daily, weekly, and monthly reports to ensure compliance with contractual benchmarks.
• Generate daily production reports detailing completed assignments, pending cases, and identified issues for the Director.

Qualifications

Required

• Bachelor's or Associate degree in Social Work, a computer-related field, or a related discipline, or an equivalent combination of education and experience.
• Valid Illinois driver's license and current automobile insurance.
• Strong written and verbal communication skills.
• Proficiency with databases, Microsoft Excel, Microsoft Access, and other computer applications.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to analyze information, solve problems, and maintain accurate documentation.

Preferred

• Bachelor's degree with at least two years of professional experience in social services or a related field.
• OR
• Associate degree with at least three years of professional experience in social services or a related field.
• Experience working with children, families, foster care, child welfare, healthcare, or community-based programs.
• Experience coordinating healthcare services or reviewing medical records.
• Familiarity with DCFS reporting systems, SACWIS, or case management databases.
• Experience tracking performance metrics and contractual benchmarks.
• With additional education, training, and demonstrated performance, this position offers opportunities for advancement into Team Lead and Care Coordinator Supervisor roles.

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discount Programs
• Professional Development and Career Growth Opportunities