Medical Case Manager (Social Work Practitioner)

University of North Carolina at Chapel Hill; Chapel Hill (NC); Hybrid; USD 29,000 - 42,000; Full time

Job summary

University of North Carolina at Chapel Hill seeks a Medical Case Manager (Social Work Practitioner) to provide case management, referral coordination, crisis intervention and eligibility determinations for adults with HIV receiving care at the outpatient Infectious Diseases Clinic.

You will conduct comprehensive assessments, identify patient needs, develop care plans, and facilitate access to medical, behavioral health and community resources, including food security, transportation and housing,

Qualifications

• Bachelor's degree in a Human Services discipline with coursework related to the area of assignment.
• Some positions may require certification to practice as a licensed Clinical Social Worker as required by the NC Social Work Certification Board.
• Experience in health care settings is preferred.

Responsibilities

• Provide medical case management, referral coordination, crisis intervention for adults with HIV.
• Identify patient needs, develop a plan of care, and facilitate access to medical, behavioral health and community resources.
• Coordinate with licensed social workers, medical providers, nursing staff, benefits coordinators, and community agencies to support patient engagement and health outcomes.
• Assist with food security, transportation, and housing needs.

Skills

Organizational skills

Communication skills

Multitasking

Education

Bachelor's degree in Human Services

Licensed Clinical Social Worker (LCSW)

Tools

EPIC

Job description

Department

Med-Infectious Diseases - 411460

Career Area

Research Professionals

Posting Open Date

10/26/2026

Application Deadline

11/09/2026

Position Type

Temporary Staff (SHRA)

Position Title

Medical Case Manager (Social Work Practitioner)

Position Number

20065281

Vacancy ID

S028190

Full-time/Part-time

Full-Time Temporary

Hours per week

40

Work Schedule

Hybrid
Monday - Friday, 8:00 AM - 5:00 PM

Position Location

North Carolina, US

Hiring Range

$25.75 per hour

Estimated Duration of Appointment

6 months or longer

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include many retail and restaurant discounts, savings on local child care centers and special rate for performing arts events.

Primary Purpose of Organizational Unit

Our mission is to improve the health and well-being of North Carolina, US and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.
Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.
Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Position Summary

This position provides medical case management, referral coordination, crisis intervention, and eligibility determination for adults with HIV infection who receive medical care through the outpatient Infectious Diseases Clinic. A small portion of time may be dedicated to supporting patients with other infectious diseases. The case manager conducts comprehensive assessments, identifies patient needs, develops a plan of care, facilitates access to medical, behavioral health, and community resources. Responsibilities include care coordination, assisting with food security, transportation, and housing needs. Other responsibilities may include connecting patients to internal and community-based mental health and substance use services, and financial benefit programs. Working as part of an interdisciplinary team, the case manager will collaborate with licensed social workers, medical providers, nursing staff, benefits coordinators, and community agencies to support patient engagement and improve health outcomes. Attendance at meetings and participation in team-based activities are required.

Minimum Education and Experience Requirements

Bachelor's degree in a Human Services discipline with coursework related to the area of assignment. Some positions may require certification to practice as a certified or licensed Clinical Social Worker as required by the North Carolina Social Work Certification Board.

Management Preferences

• Experience in health care settings
• Familiarity with resources and support services for aging populations
• Accurate and timely documentation or data entry in the electronic medical record (EPIC), or other program databases
• Strong organizational, communication, or multi-tasking skills
• Demonstrated ability to effectively prioritize responsibilities or maintain productivity in a fast-paced environment

Campus Security Authority Responsibilities

Not Applicable.