Medical Case Manager (Social Work Practitioner)

UNC-Chapel Hill; North Carolina; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Retail and restaurant discounts

Savings on local child care centers

Discounts for performing arts events

Job summary

UNC-Chapel Hill in North Carolina seeks a Medical Case Manager for the Infectious Diseases Clinic to assess patients, coordinate referrals, and determine eligibility for adults with HIV infection receiving outpatient care. You will link patients to medical and behavioral health services, transportation, housing, and food resources, working with a multidisciplinary team to improve health outcomes.

Bachelor’s degree in a Human Services field is required; health-care experience and EPIC proficiency

Qualifications

• Experience in health care settings.
• Accurate and timely documentation in electronic medical records (EPIC) or similar systems.
• Strong organizational, communication, and multitasking abilities.

Responsibilities

• Provide medical case management, referral coordination, crisis intervention, and eligibility determinations for adults with HIV in outpatient Infectious Diseases Clinic.
• Coordinate access to medical, behavioral health, and community resources; assist with transportation, housing, and food security.
• Collaborate with licensed social workers, medical staff, nursing, benefits coordinators and community agencies to engage patients and improve health outcomes.
• Attend meetings and participate in team-based activities as part of an interdisciplinary group.

Skills

Healthcare experience

EPIC data entry

Organizational skills

Communication skills

Education

Bachelor’s degree in a Human Services discipline

Job description

Full-time/Part-time Full-Time Temporary

Hours per week 40

Work Schedule

Hybrid
Monday – Friday, 8:00 AM – 5:00 PM

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.
Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.
Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Position Summary

This position provides medical case management, referral coordination, crisis intervention, and eligibility determination for adults with HIV infection who receive medical care through the outpatient Infectious Diseases Clinic. A small portion of time may be dedicated to supporting patients with other infectious diseases. The case manager conducts comprehensive assessments, identifies patient needs, develops a plan of care, facilitates access to medical, behavioral health, and community resources. Responsibilities include care coordination, assisting with food security, transportation, and housing needs. Other responsibilities may include connecting patients to internal and community-based mental health and substance use services, and financial benefit programs. Working as part of an interdisciplinary team, the case manager will collaborate with licensed social workers, medical providers, nursing staff, benefits coordinators, and community agencies to support patient engagement and improve health outcomes. Attendance at meetings and participation in team-based activities are required.

Minimum Education and Experience Requirements

Bachelor’s degree in a Human Services discipline with coursework related to the area of assignment. Some positions may require certification to practice as a certified or licensed Clinical Social Worker as required by the North Carolina Social Work Certification Board.

Management Preferences

• Experience in health care settings
• Familiarity with resources and support services for aging populations
• Accurate and timely documentation or data entry in the electronic medical record ( EPIC ), or other program databases
• Strong organizational, communication, or multi-tasking skills
• Demonstrated ability to effectively prioritize responsibilities or maintain productivity in a fast-paced environment

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Optional and Required Documents

Required Documents

• Curriculum Vitae / Resume
• Cover Letter
• List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a bachelor's degree in Social Work (BSW)?
  • Yes
  • No
• * Please describe your experience in health care settings.

  (Open Ended Question)

• * Describe your familiarity with resources and support services for aging populations.

  (Open Ended Question)