Medical Care Coordination Specialist

New York Foundling; New York (NY); Vor Ort; USD 23.000 - 33.000; Vollzeit

Zusammenfassung

The New York Foundling is seeking a Medical Access/Appointment Coordinator (MAP) to coordinate medical care for individuals supported by our programs in New York. You will schedule appointments, arrange transportation, advocate for healthcare rights, and maintain accurate health records to support comprehensive care.

This role requires a high school diploma, valid license, 1+ year in healthcare coordination, and CPR/First Aid certification.

Qualifikationen

• High school diploma or equivalent; healthcare-related certification or degree a plus.
• Valid Driver’s License with 6 months of experience and 6 or less points.
• Minimum 1 year of experience in healthcare coordination, patient advocacy, or related field, with knowledge of developmental disabilities preferred.
• CPR and First Aid certification preferred; additional training in disability services, medical administration, or crisis intervention a plus.
• Commitment to providing compassionate care and advocating for the health and well-being of persons with developmental disabilities.

Aufgaben

• Schedule and coordinate medical appointments, including primary care visits, specialist consultations, therapy sessions, and diagnostic tests, ensuring adherence to persons needs and preferences.
• Provide or arrange transportation for persons to and from medical appointments, ensuring safety and comfort during transit; accompany persons as needed to facilitate communication and understanding between the individual and their provider.
• Advocate for the healthcare rights and needs of persons with developmental disabilities, ensuring access to appropriate medical care, accommodations, and support services.
• Maintain accurate records timely of medical appointments including diagnoses, medications, and treatment plans, persons health information, and communication with healthcare providers; report findings participate in clinical meetings, and recommendations to interdisciplinary teams and caregivers.
• Provide information and education to persons and caregivers on healthcare procedures, medications, and preventive care measures to promote health literacy and self-management skills. Review of MARS, prescription and script orders reviews inline with protocols and --complete med errors when needed. Attend MAP trainings.
• Respond to medical emergencies or crisis during appointments, implementing protocols for immediate assistance and coordinating follow-up care as necessary. Ensure follow-up occurs with the team post appointment and any recommendations.
• Collaborate with healthcare professionals, caregivers, and community resources to facilitate continuity of care, address health concerns, and advocate for persons' well-being.
• Participate in the Corrective action plans, survey audit follow-up, and collaboration with other staff, nurses, care coordinators, and managers when needed.

Kenntnisse

Organizational skills

Communication skills

Interpersonal skills

Problem solving

Healthcare navigation

Confidentiality

Crisis response

Ausbildung

High school diploma or equivalent

Healthcare-related certification or degree

Jobbeschreibung

The New York Foundling is seeking a Medical Access/Appointment Coordinator (MAP) to coordinate medical care for individuals supported by our programs in New York. You will schedule appointments, arrange transportation, advocate for healthcare rights, and maintain accurate health records to support comprehensive care.

This role requires a high school diploma, valid license, 1+ year in healthcare coordination, and CPR/First Aid certification.