Medical Appointment Coordinator & Advocate

The New York Foundling; New York (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

The New York Foundling in New York, NY seeks a MAP (Medical Appointment Planner) to coordinate medical care, ensure timely appointments, promote health advocacy, and enhance the well-being of individuals we serve.

Key duties include scheduling appointments, arranging transportation, advocating for healthcare rights of persons with developmental disabilities, maintaining accurate records, and supporting families through education and crisis response.

Qualifications

• Strong organizational and communication abilities to manage multiple medical appointments and records.
• Ability to advocate for healthcare rights of individuals with developmental disabilities and families.
• Comfort with navigating healthcare systems and coordinating with providers, caregivers, and teams.

Responsibilities

• Schedule and coordinate medical appointments, including primary care and specialty visits, and therapy sessions.
• Arrange transportation for patients to and from appointments and accompany them when needed.
• Advocate for healthcare access and accommodations for individuals with developmental disabilities.
• Maintain accurate medical records, treatment plans, and communications with providers.
• Educate patients and caregivers on procedures, medications, and preventive care, and review orders for accuracy.
• Respond to medical emergencies or crises during appointments and coordinate follow-up care.

Skills

Organizational skills

Communication skills

Interpersonal skills

Problem-solving

Care coordination

Education

High School Diploma or GED

Job description

The New York Foundling in New York, NY seeks a MAP (Medical Appointment Planner) to coordinate medical care, ensure timely appointments, promote health advocacy, and enhance the well-being of individuals we serve.

Key duties include scheduling appointments, arranging transportation, advocating for healthcare rights of persons with developmental disabilities, maintaining accurate records, and supporting families through education and crisis response.