Medical Appointment Coordinator & Health Advocate

The New York Foundling; New York (NY); On-site; USD 23,000 - 33,000; Full time

Job summary

The New York Foundling seeks a MAP Coordinator to coordinate medical care for individuals with developmental disabilities, ensuring timely appointments, transportation, advocacy, and health literacy. You will maintain records, support families, and collaborate with interdisciplinary teams to promote wellbeing.

Ideal candidates have a high school diploma, a valid multi-state driver’s license, and experience in healthcare coordination or patient advocacy; CPR/First Aid is preferred.

Qualifications

• High school diploma or equivalent required.
• Valid NY/NJ/CT/PA driver’s license with 6 months of experience and 6 or fewer points.
• Minimum of 1 year of experience in healthcare coordination, patient advocacy, or related field.
• Strong organizational, communication, and interpersonal skills; ability to prioritize tasks and navigate healthcare systems.
• CPR and First Aid certification preferred; additional training in disability services, medical administration, or crisis intervention a plus.

Responsibilities

• Schedule and coordinate medical appointments, including primary care visits, specialist consultations, therapy sessions, and diagnostic tests.
• Provide or arrange transportation for persons to and from medical appointments; accompany persons as needed.
• Advocate for healthcare rights and access to appropriate care, accommodations, and support services.
• Maintain accurate records of medical appointments, diagnoses, medications, and treatment plans; report findings to interdisciplinary teams.
• Provide information and education to persons and caregivers on healthcare procedures and preventive care measures.
• Respond to medical emergencies or crisis during appointments and coordinate follow-up care.
• Collaborate with healthcare professionals, caregivers, and community resources to facilitate continuity of care.
• Participate in corrective action plans and audits as needed.

Skills

Healthcare coordination

Patient advocacy

Interpersonal communication

Organization

Problem-solving

Crisis intervention

Confidentiality

Safety awareness

Education

High School / G.E.D.

Tools

CPR certification

First Aid training

Job description

The New York Foundling seeks a MAP Coordinator to coordinate medical care for individuals with developmental disabilities, ensuring timely appointments, transportation, advocacy, and health literacy. You will maintain records, support families, and collaborate with interdisciplinary teams to promote wellbeing.

Ideal candidates have a high school diploma, a valid multi-state driver’s license, and experience in healthcare coordination or patient advocacy; CPR/First Aid is preferred.