An established industry player in healthcare is seeking a dedicated Medical Call Center Representative to enhance patient care and communication. This full-time role involves managing incoming calls, scheduling appointments, and supporting administrative tasks within a collaborative team environment. The ideal candidate will have a strong background in healthcare administration, excellent communication skills, and a commitment to delivering high-quality service. Join a supportive team that values professional growth and provides comprehensive benefits, including health, dental, and vision insurance, as well as paid time off. This is an exciting opportunity to make a meaningful impact in patient care.
Qualifications
Associate degree or higher in healthcare administration is required.
At least 2 years of full-time experience in a similar position.
Responsibilities
Answer large volume of incoming calls promptly and professionally.
Schedule appointments and address patient inquiries related to prescriptions.
Assist Front Desk staff with check-ins and general administrative tasks.
Skills
Communication Skills
Organizational Skills
Multitasking Skills
Attention to Detail
Bilingual (English/Spanish)
Education
Associate Degree in Healthcare Administration
Tools
Office Ally
Tebra
Job description
An established industry player in healthcare is seeking a dedicated Medical Call Center Representative to enhance patient care and communication. This full-time role involves managing incoming calls, scheduling appointments, and supporting administrative tasks within a collaborative team environment. The ideal candidate will have a strong background in healthcare administration, excellent communication skills, and a commitment to delivering high-quality service. Join a supportive team that values professional growth and provides comprehensive benefits, including health, dental, and vision insurance, as well as paid time off. This is an exciting opportunity to make a meaningful impact in patient care.