Medical Call Center: Patient Communications Specialist

OneOncology; Ridge (NY); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Health Insurance on Day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

generous PTO

8 paid holidays (2 floating)

Résumé du poste

New York Cancer & Blood Specialists (NYCBS) is hiring a Patient Communications Operator in Ridge, NY. The role involves handling a high volume of calls, responding to inquiries, and data entry while ensuring HIPAA confidentiality. Location is Ridge, with 5/8.5 hour shifts, Monday to Friday, between 7:30am and 6:30pm.

Salary starts at $20/hr plus comprehensive benefits. We seek candidates with at least 1 year of call center experience, strong customer service and communication skills, and a high

Qualifications

• At least 1 year experience as a call center operator, preferably in a medical setting.
• Excellent computer and customer service skills.
• Strong verbal and written communication skills.
• Commitment to patient privacy and HIPAA guidelines.
• High school diploma required.

Responsabilités

• Answer telephones at a high volume; respond to inquiries; resolve issues.
• Enter data into the computer.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.

Connaissances

Call center experience

Customer service skills

Verbal and written communication

HIPAA confidentiality adherence

High school diploma

Formation

High school diploma

Outils

Computer skills

Description du poste

New York Cancer & Blood Specialists (NYCBS) is hiring a Patient Communications Operator in Ridge, NY. The role involves handling a high volume of calls, responding to inquiries, and data entry while ensuring HIPAA confidentiality. Location is Ridge, with 5/8.5 hour shifts, Monday to Friday, between 7:30am and 6:30pm.

Salary starts at $20/hr plus comprehensive benefits. We seek candidates with at least 1 year of call center experience, strong customer service and communication skills, and a high