Patient Communications Operator

New York Cancer & Blood Specialists; Ridge (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance on Day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

Generous PTO

8 paid holidays (2 floating)

Job summary

New York Cancer & Blood Specialists (NYCBS) is seeking a Patient Communications Operator to handle high-volume calls, document information accurately, and protect patient privacy under HIPAA guidelines. You will be essential in delivering compassionate service at our Ridge, NY location.

The ideal candidate has at least 1 year of call-center experience in healthcare, strong computer and communication skills, a high school diploma, and a customer-service mindset.

Qualifications

• At least 1 year of experience as a call center operator in the medical field.
• Excellent computer and customer service skills.
• High school diploma required.
• Strong customer service skills.
• Excellent verbal and written communication skills.

Responsibilities

• Answer telephones at a high volume; respond to inquiries; resolve issues.
• Enters data into the computer.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines

Skills

Customer service

Verbal communication

Written communication

Computer skills

Education

High school diploma

Job description

Why Join Our Team?

At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders.

If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!

Job Description

Patient Communications Operator

Location: Ridge, NY

Hours: 5 / 8.5 Hour Shifts Mon-Fri between 7:30am-6:30pm

Organization: New York Cancer and Blood Specialists (NYCBS)

Why Join Us?

At New York Cancer & Blood Specialists (NYCBS), we create an environment where dedicated professionals can thrive. Our team of expert oncologists, hematologists, and compassionate staff work across numerous locations with one shared mission: conquering cancer close to home. Through cutting-edge treatments, innovative research, and a patient-centered philosophy, we are redefining what’s possible in the fight against cancer and blood disorders. Join our growing organization and help us bring healing, hope, and advanced care to the communities we proudly serve.

In This Role, You Will

• Answer telephones at a high volume; respond to inquiries; resolve issues.
• Enters data into the computer.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines

We Require

• At least 1 years’ experience as a call center operator preferably in the medical field
• Excellent computer and customer service skills
• High school diploma required
• Strong customer service skills
• Excellent verbal and written communication skills

What We Offer

Salary

Starting at $20/hr

Benefits

Health Insurance on Day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)

Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.

Visit our website at: Nycancer.com

Follow us on Facebook: NYCBS on Facebook

• New York Cancer and Blood Specialists is an Equal Opportunity Employer.*