Medical Billing & Patient Accounts Specialist

US Oncology Network-wide Career Opportunities; Dyer (IN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

M/D/V

Life Ins.

401(k)

PTO

Paid Holidays

Bonus Program

Job summary

Northwest Cancer Centers, Northwest Indiana, is seeking a full-time patient accounts specialist to manage accounts receivable, resolve billing problems and set up financial arrangements with patients.

The role requires at least three years in a medical business office with insurance processing; you will perform audits, review aging, contact patients about delinquent accounts and work with payors to ensure timely reimbursements.

Qualifications

• High school graduate or equivalent required.
• Minimum three (3) years experience in a medical business office setting with insurance processing and balancing responsibilities.

Responsibilities

• Performs audits of patient accounts to ensure accuracy and timely payment.
• Reviews account agings on a monthly basis and reports inconsistencies and corrects errors as appropriate.
• Contacts patients regarding delinquent accounts and arranges mutually acceptable payment schedules.
• Follows up on insurance billing to ensure timely receipt of payments.
• Receives and resolves patient billing complaints and questions; initiates adjustments as necessary; follows up on all zero payment explanations of benefits and exercises all options to obtain claim payments.
• Performs reconciliation of refund accounts; attaches documentation and forwards to supervisor to process refund checks.
• Identifies problems on accounts and follows through to conclusion.
• Responds to insurance companies requests for information in a prompt and professional manner.

Skills

Insurance processing

Account balancing

Medical business office

Customer service

Job description

Northwest Cancer Centers, Northwest Indiana, is seeking a full-time patient accounts specialist to manage accounts receivable, resolve billing problems and set up financial arrangements with patients.

The role requires at least three years in a medical business office with insurance processing; you will perform audits, review aging, contact patients about delinquent accounts and work with payors to ensure timely reimbursements.