Patient Accounts Specialist: Denials Reduction & Revenue

CENTRAL CARE CANCER CENTER

Salina (KS)

On-site

USD 42,000 - 66,000

Full time

14 days+

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Job summary

CENTRAL CARE CANCER CENTER is seeking a Patient Accounts Specialist to manage insurance billing, claims processing, follow-up, and patient payment arrangements. The role includes handling denied claims, filing appeals for contractual and regulatory issues, and working with Financial Counselors to minimize denials.

The position requires strong written and verbal communication, confidentiality, and the ability to analyze complex instructions.

Qualifications

Manages difficult or emotional customer situations; responds promptly to customer needs.
Maintains confidentiality.
Responds well to questions.
Writes clearly and informatively.
Follows policies and procedures; completes administrative tasks correctly and on time.
Demonstrates accuracy and thoroughness.
Is consistently at work and on time.
Follows instructions, responds to management direction.
Reads and comprehends complex instructions, short correspondence, and memos.
Writes complex correspondence.
Presents information effectively in one-on-one or small group settings.

Responsibilities

Handle insurance billing, claims processing, follow-up and patient payment arrangements.
Follow up denied claims from governmental and commercial payers.
Prepare appeals for various contractual disputes and regulatory reviews.
Identify and report trends to reduce denials and improve reimbursement.
Collaborate with Financial Counselors to reduce future denials.
Submit claims to grants and foundations on behalf of patients.