Patient Billing & Accounts Specialist

US Oncology Inc.; Dyer (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

M/D/V

Life Ins.

401(k)

PTO

Paid Holidays

Bonus Program

Job summary

Northwest Cancer Centers in Northwest Indiana seeks a full-time billing specialist to manage patient accounts, audit for accuracy, and establish proper payment plans. The role handles inquiries from patients and insurers, follows up on delinquent balances, and ensures timely claim payments.

Responsibilities include reviewing aging reports, resolving issues, and maintaining documentation while adhering to compliance standards in a busy oncology setting.

Qualifications

• High school graduate or equivalent.
• Minimum three (3) years experience in a medical business office setting with insurance processing and balancing responsibilities.

Responsibilities

• Performs audits of patient accounts to ensure accuracy and timely payment.
• Reviews account agings on a monthly basis and reports inconsistencies and corrects errors as appropriate.
• Contacts patients regarding delinquent accounts and arranges mutually acceptable payment schedules.
• Follows up on insurance billing to ensure timely receipt of payments. Demonstrates the ability to deal with patients and insurance companies regarding sensitive financial matters and recapture unpaid balances.
• Receives and resolves patient billing complaints and questions; initiates adjustments as necessary; follows up on all zero payment explanations of benefits and exercises all options to obtain claim payments.
• Performs reconciliation of refund accounts; attaches documentation and forwards to supervisor to process refund checks.

Job description

Northwest Cancer Centers in Northwest Indiana seeks a full-time billing specialist to manage patient accounts, audit for accuracy, and establish proper payment plans. The role handles inquiries from patients and insurers, follows up on delinquent balances, and ensures timely claim payments.

Responsibilities include reviewing aging reports, resolving issues, and maintaining documentation while adhering to compliance standards in a busy oncology setting.