Billing Data Entry Specialist — Mon-Fri, Bonus Eligible

Quest Diagnostics Incorporated; Tampa (FL); On-site; USD 1,955,000 - 2,784,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Vacation and paid time off

Career advancement opportunities

Job summary

Quest Diagnostics Incorporated is seeking a Data Entry Clerk - Billing I to support billing operations in Tampa, FL. The role runs Monday to Friday, 7:00 AM–3:30 PM Eastern, with a pay range starting at $17.20 per hour and eligibility for annual performance bonuses.

The position emphasizes attention to detail in data entry, eligibility and billing systems, and customer communications. Benefits include comprehensive health plans, retirement options, and career advancement opportunities.

Qualifications

• 1+ years of customer service experience in a billing or medical billing setting.
• 1+ years of Billing Knowledge and Insurance Payor Knowledge.
• Proficiency with computer and Windows PC applications; strong keyboard skills.
• Reliable attendance and ability to meet work schedule including training period.
• Successful completion of new hire training and demonstrated proficiency.

Responsibilities

• Research, obtain and enter missing information for completion of accessions.
• Conduct data entry for completion of accessions.
• Explain billing information to external customers to avoid follow-ups.
• Inform customers of billing problems and resolutions as appropriate.
• Make outbound calls to clients, patients, carriers; respond to inbound inquiries.
• Maintain accurate documentation for all transactions and generate reports as needed.

Skills

Customer service

Billing knowledge

Data entry

Computer skills

Attendance

Training completion

Education

High School Diploma or GED

Tools

Windows

Job description

Quest Diagnostics Incorporated is seeking a Data Entry Clerk - Billing I to support billing operations in Tampa, FL. The role runs Monday to Friday, 7:00 AM–3:30 PM Eastern, with a pay range starting at $17.20 per hour and eligibility for annual performance bonuses.

The position emphasizes attention to detail in data entry, eligibility and billing systems, and customer communications. Benefits include comprehensive health plans, retirement options, and career advancement opportunities.