Billing Data Entry Clerk (Mon–Fri, 7a–3:30p)

Quest Diagnostics Incorporated; Los Angeles (CA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Well-being programs

Vacation and time off

401(k) with match

Stock purchase plan

Job summary

Quest Diagnostics Incorporated in Los Angeles, CA is hiring a Data Entry Clerk - Billing II. The role supports billing operations with data entry, eligibility checks, and customer contact to obtain complete information.

It is a full-time,Mon-Fri position with a 7:00 AM to 3:30 PM Pacific schedule. Responsibilities include researching and entering demographics, educating customers on billing requirements, and handling sensitive data while meeting performance goals.

Qualifications

• High School Diploma or GED or equivalent work experience.
• 1+ years of customer service experience in customer services, phone support role, or medical billing office.
• 1+ years of Billing Knowledge, Billing Data Entry, Strong Customer Service Skills, and Insurance Payor Knowledge
• Proficient with Windows PC software and navigation.
• Reliable attendance and ability to meet schedule and training requirements.
• Successful completion of new hire training.

Responsibilities

• Research, obtain, and enter missing information for completion of accessions.
• Conduct data entry for completion of accessions.
• Demonstrates competency in eligibility, billing and receivable systems.
• Educates external customers on providing complete billing information.
• Inform customers of billing problems and resolutions as appropriate.
• Make outbound calls to clients, patients, carriers, or others to obtain missing information.
• Answer inbound calls to resolve account inquiries and issues.
• Responds to inquiries in writing if needed and maintains documentation.

Skills

Customer service

Billing knowledge

Billing data entry

Insurance payor knowledge

Windows PC

Education

High school diploma

Some college preferred

Tools

Windows PC applications

Job description

Quest Diagnostics Incorporated in Los Angeles, CA is hiring a Data Entry Clerk - Billing II. The role supports billing operations with data entry, eligibility checks, and customer contact to obtain complete information.

It is a full-time,Mon-Fri position with a 7:00 AM to 3:30 PM Pacific schedule. Responsibilities include researching and entering demographics, educating customers on billing requirements, and handling sensitive data while meeting performance goals.