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TEKsystems in Rochester, NY is seeking an entry-level Patient Account Representative to support the Billing team with account verification, data processing, and patient information management. This role emphasizes accuracy, confidentiality, and collaboration with billing and operations.
You'll use Excel extensively to track and analyze data, contact patients by phone to gather missing information, and ensure records are up to date.
Patient Account Representative Position Summary We are seeking a detail-oriented Patient Account Representative to support our Billing team with account verification, data processing, and patient information management. This individual will play a key role in ensuring patient account records are accurate, complete, and up to date by reviewing account information, researching missing details, communicating with patients, and updating records within internal systems.
Handle provider credentialing. Enrolling new Doctors, nurses, PAs etc in different medical practices within Rochester Regional. Work with 20+ insurance companies to ensure accuracy of Doctors enrolled and how many nurses and PAs are under their practice. Ensure effective date and provider information correct. Part of the billing revenue cycle but does not do billing itself! Prepares documents to ensure accuracy and handles all priority cases firs as they come in. Additional tasks as assigned by managers.
Associate's degree preferred. Previous experience in billing support, patient accounts, customer service, data entry, or administrative operations preferred. Strong proficiency with Microsoft Excel. Excellent attention to detail and accuracy. Strong investigative and problem-solving skills with the ability to research and locate missing information. Effective verbal and written communication skills. Comfortable speaking with patients over the phone to obtain account information. Ability to manage multiple priorities and work independently. Strong organizational and time-management skills.
Experience working within healthcare, patient accounts, medical billing, or revenue cycle environments. Experience handling sensitive or confidential information. Familiarity with electronic medical records (EMR) or patient account systems.
Entry Level
This is a Contract position based out of Rochester, NY.
This is a Contract position based out of Rochester, NY.
The pay range for this position is $16.00 - $18.50/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
This position is anticipated to close on Nov 12, 2026.
This is a fully onsite position in Rochester,NY.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.