Medical Billing Accounts Specialist – Payor & Patient Support

McLeod Health; Florence (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

McLeod Health in Florence, South Carolina, is seeking an individual to enhance customer relations and resolve medical account issues. The role involves maintaining high standards of service excellence while managing patient and payor interactions.

Responsibilities include ensuring timely follow-up on accounts, meeting daily encounter quotas, and working collaboratively with a team to optimize service delivery. Qualifications include knowledge of medical terminology and proficiency in Excel.

Qualifications

• Knowledge of medical terminology.
• Proficiency in Excel, necessary for tasks.
• Strong interpersonal skills for effective teamwork.

Responsibilities

• Improve processes and resolve issues related to medical accounts.
• Meet a daily work standard of 60 encounters.
• Engage with payors to resolve account issues.
• Explain payor items and reimbursement methodologies.
• Pursue all reimbursement avenues for claims.

Skills

Knowledge of medical terminology

Computer proficiency, including Excel

Excellent interpersonal skills

Ability to work effectively with a team

Education

High school diploma or equivalent (GED) preferred

Job description

McLeod Health in Florence, South Carolina, is seeking an individual to enhance customer relations and resolve medical account issues. The role involves maintaining high standards of service excellence while managing patient and payor interactions.

Responsibilities include ensuring timely follow-up on accounts, meeting daily encounter quotas, and working collaboratively with a team to optimize service delivery. Qualifications include knowledge of medical terminology and proficiency in Excel.