Patient Billing & Payments Specialist

Novant Health Urgent Cares; Columbia (SC); On-site; USD 32,000 - 46,000; Full time

Job summary

A healthcare management company in Columbia, SC is seeking a patient billing support specialist. This role involves providing excellent customer service while handling billing inquiries and complaints across various communication channels. Ideal candidates should possess a High School Diploma or GED, strong customer service experience, and excellent communication skills. Preference is given to those with additional experience in healthcare billing or medical accounts receivable. This full-time position offers an opportunity to contribute to patient support services.

Qualifications

• Minimum of High School Diploma or GED is required.
• 1-2 years previous billing/customer service experience preferred.
• Medical call center experience is a plus.

Responsibilities

• Provide quality customer service in handling inquiries and complaints.
• Resolve billing questions and collect payments accurately.

Skills

Customer service background

Knowledge of insurance policies

Excellent oral and written communication skills

Active listening/comprehension skills

Education

High School Diploma or GED

Associate degree or higher

Job description

A healthcare management company in Columbia, SC is seeking a patient billing support specialist. This role involves providing excellent customer service while handling billing inquiries and complaints across various communication channels. Ideal candidates should possess a High School Diploma or GED, strong customer service experience, and excellent communication skills. Preference is given to those with additional experience in healthcare billing or medical accounts receivable. This full-time position offers an opportunity to contribute to patient support services.