Medical Billing & Accounts Resolution Specialist

Baptist Health - Central Alabama; Montgomery (AL); On-site; USD 36,000 - 54,000; Full time

Job summary

Baptist Health - Central Alabama is seeking an Account Review Specialist to manage billing workflows, navigate payer portals, and ensure accurate posting and timely resolution of accounts.

The role emphasizes compliance with HIPAA, strong communication, and independent multitasking across systems to support patients and families. Candidates should have a high school diploma and at least 2 years of medical billing experience; CPAR certification is encouraged.

Qualifications

• High school diploma required or equivalent.
• Minimum 2 years of medical billing/collection or related experience preferred.
• Prior healthcare experience with knowledge of third‑party payers and denials preferred.
• CPAR certification preferred.

Responsibilities

• Use and maintain knowledge of multiple computer systems and payer portals/web-based applications.
• Perform full account resolution and audit of all activity.
• Update data in appropriate systems and file for insurance.
• Provide financial assistance information and confirm patient balances.
• Post payments accurately and identify overpayments/refunds.
• Handle patient and family inquiries and enter account notations.

Skills

Communication

Organizational skills

Multitasking

Analytical thinking

HIPAA knowledge

Education

High school diploma

2+ years medical billing/collections experience

CPAR certification

Tools

MS Word

MS Excel

Outlook

PowerPoint

Job description

Baptist Health - Central Alabama is seeking an Account Review Specialist to manage billing workflows, navigate payer portals, and ensure accurate posting and timely resolution of accounts.

The role emphasizes compliance with HIPAA, strong communication, and independent multitasking across systems to support patients and families. Candidates should have a high school diploma and at least 2 years of medical billing experience; CPAR certification is encouraged.