Patient Accounting Manager - Revenue cycle

Baptist Health - Central Alabama; Montgomery (AL); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Montgomery, Alabama, seeks a Patient Accounting Manager to oversee hospital revenue cycle operations, including billing and insurance follow-up. This role requires a bachelor's degree and at least five years of hospital billing experience, along with supervisory skills. The successful candidate will implement strategies to improve cash flow and manage A/R performance effectively. Excellent communication and analytical skills are essential for fostering teamwork and ensuring compliance.

Qualifications

• Minimum five years of hospital experience in billing and collections.
• Minimum five years electronic billing experience.
• Supervisory experience is required.

Responsibilities

• Oversee hospital revenue cycle operations including billing and insurance follow-up.
• Ensure accurate submission of claims to payers.
• Monitor A/R performance and implement strategies to improve cash flow.

Skills

Excellent communication skills

Team leadership

Analytical and problem-solving skills

Knowledge of hospital billing and reimbursement

Ability to meet deadlines

Education

Bachelor's degree

Tools

Windows desktop applications

Job description

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.

Summary

The Manager, Patient Accounting shall oversee hospital revenue cycle operations including billing, insurance follow-up, accounts receivable, and patient financial services. This individual will ensure accurate and timely submission of claims to payers, monitor A/R performance, implement strategies to reduce days in A/R, and improve cash flow. The Manager will establish productivity standards, performance metrics, and accountability while fostering a culture of accuracy, compliance, teamwork, and continuous improvement. This role will also oversee denials for specific payers, perform root‑cause analysis, ensure appeals are submitted timely, and assist in implementing denial prevention measures across the organization.

Education & Experience

Bachelor's degree required. Minimum five years of hospital experience in UB04 and 1500 claim form billing and collections for all payer types, and a minimum of five years electronic billing experience. Supervisory experience is required.

License / Certification

None

Knowledge, Skills, and Abilities

• Excellent communication skills.
• Excellent PC skills and familiarity with Windows desktop applications.
• Proven ability to get the job done, reflecting past performance.
• Proven capability to understand processes and determine methods to improve when necessary.
• Strong team leadership, organization, interpersonal, and customer relations skills.
• Strong knowledge of hospital billing, insurance follow‑up, reimbursement methodologies, and payer rules and regulations.
• Strong analytical and problem‑solving ability and excellent organizational skills.
• Ability to meet strict deadlines and complete multiple tasks simultaneously.
• Ability to remain calm in difficult situations.
• Strong written and oral communication skills; proficient computer skills.
• Ability to understand complex multifactor situations and bring appropriate solutions.
• Ability to work independently and in a team environment.
• Ability to travel among Baptist facilities or within any facility in a timely manner.

Job Details

Primary Location: Corporate
Job: Patient Accounting Manager
Job Type: Regular‑Full time
Shift: First Shift (United States of America)