Medical Authorization & Scheduling Specialist

Washington Health Medical Group; Fremont (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

Washington Health Medical Group is seeking a detail-oriented Patient Services/Coordinator to assist patients with authorizations and care coordination under physician direction. The role involves navigating HIPAA policies, managing Epic work queues, and supporting scheduling across clinics.

Ideal candidates have 1–2 years in medical offices handling authorizations, strong communication, and flexible initiative to adapt to clinic needs. This is a full-time, on-site position in Fremont, CA.

Qualifications

• High School graduate or GED required.
• Minimum of 1–2 years preferred experience in a medical office with requesting authorizations.

Responsibilities

• Assist patients with obtaining authorization and coordinating care per ordering provider’s direction.
• Obtain prior authorizations from insurance companies for diagnostics tests, referrals, procedures, and medications.
• Manage Epic work queues and relay physician instructions as directed.
• Process patient messages in Epic and coordinate scheduling as needed.
• Process labs collected in office and reschedule patient appointments as necessary.
• Assist Medical Records with scanning.
• May act as Patient Service Coordinator and/or Surgery scheduler as clinic needs require.

Skills

Communication proficiency

Ethical Conduct

Flexibility

Initiative

Time Management

Education

High School diploma or GED

Tools

Epic

Job description

Washington Health Medical Group is seeking a detail-oriented Patient Services/Coordinator to assist patients with authorizations and care coordination under physician direction. The role involves navigating HIPAA policies, managing Epic work queues, and supporting scheduling across clinics.

Ideal candidates have 1–2 years in medical offices handling authorizations, strong communication, and flexible initiative to adapt to clinic needs. This is a full-time, on-site position in Fremont, CA.