Medical Assistant Team Lead

GoHealth Urgent Care; Cypress (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Monthly bonus

Job summary

GoHealth Urgent Care in the Houston area, in partnership with Memorial Hermann, seeks a Team Leader Medical Assistant to supervise operations and ensure a high-quality patient experience.

The role requires 2+ MA experience, BLS certification, and MA certifications or equivalent nursing credentials, with a focus on optimizing patient flow and staff performance in a fast-paced urgent care setting.

Qualifications

• High School Diploma required.
• Graduate of a Medical Assisting Program preferred.
• 2+ Medical Assistant experience.
• 5+ years of related experience or military equivalent in lieu of certifications.

Responsibilities

• Supervise and support team members and business operations.
• Manage daily operations including cash deposits, ordering, inventory, calls backs with ROM follow-up.
• Conduct monthly inventory and approve orders.
• Assist ROM with patient concerns and provide weekly calabrator oversight.
• Drive KPIs and initiatives with ROM (NPS, Registration Errors, Quality Metrics).
• Perform patient registration and verify insurance eligibility, co-pays, and scheduling.

Skills

Medical Assistant experience

Typing proficiency

MS Word

MS Excel

Attention to detail

Communication skills

Background check (MVR)

Education

High school diploma

Medical Assisting program graduate

Tools

Microsoft Word

Microsoft Excel

Job description

GoHealth Urgent Care in the Houston area, in partnership with Memorial Hermann, seeks a Team Leader Medical Assistant to supervise operations and ensure a high-quality patient experience.

The role requires 2+ MA experience, BLS certification, and MA certifications or equivalent nursing credentials, with a focus on optimizing patient flow and staff performance in a fast-paced urgent care setting.