Medical Assistant Team Lead

DOCS Dermatology; Berkley (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a leading dermatology practice as a Medical Assistant Team Lead, where you'll oversee administrative and clinical tasks while ensuring top-notch patient care. This role emphasizes effective communication, strong leadership, and operational skills to support a dedicated team. With a commitment to patient-first service, this position offers an opportunity to make a significant impact in a collaborative environment. If you are passionate about healthcare and ready to lead a team, this is the perfect opportunity for you.

Qualifications

• Highschool diploma required; associate degree preferred.
• Supervisory experience and familiarity with EMR software preferred.

Responsibilities

• Oversee and assist with administrative and clinical tasks.
• Manage employee workflows and ensure customer service standards.

Skills

Supervisory Skills

Problem-solving Skills

Communication Skills

Operational Skills

Leadership Skills

Education

Highschool diploma or equivalent

Associate degree in healthcare management or related field

Tools

ModMed

EMA

EMR Software

Job description

Position : Medical Assistant Team Lead Location : Berkley-MI (EM0305), MI Job Id : 1516 # of Openings : 1 Company Overview

DOCS Dermatology (DOCS) is one of the largest and most established dermatology practices in the nation. With more than 186 providers within 80+ locations in 7 states, we have been serving patients for over 40 years. At DOCS, we strive to put the patient first with an emphasis on medical, surgical, and cosmetic dermatology. We provide easy access to high quality dermatologic care in an environment that is consistently friendly, convenient, courteous, and caring.

Summary

A Team Lead oversees and assists the completion of various administrative and clinical tasks within a medical office. Their main duties include managing employee workflows and addressing any provider’s needs and concerns.

Job Responsibilities

• Enforces office policies and procedures
• Assists in the hiring and onboard administrative and clinical staff
• Assists in the supervision, training, and evaluation of administrative and clinical staff
• Assists with staffing schedules and time off requests
• Ensures that customer service standards are met
• Collaborates with office management, nurses, providers, and executives
• Partners with office and regional managers to meet goals, objectives, and budgets for the office
• Ensures regulations, guidelines, and standards are followed
• Uses popular software for electronic medical records (EMR), billing, scheduling, and accurate timekeeping
• All other duties as directed and assigned

Minimum Qualifications

• Highschool diploma or equivalent required
• An associate degree in healthcare management, business, or related degree is preferred
• Supervisory experience preferred
• Familiarity with ModMed, EMA, EMR preferred
• Understanding of HIPAA laws and guidelines
• Works well independently and has strong operational skills
• Learns quickly and has strong problem-solving and critical thinking skills
• Develops strong relationships with coworkers and has strong leadership skills
• Communicates effectively and has strong verbal and written communication skills

Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status