Traveling Medical Assistant - Supervisor

TapestryHealth; Chicago (IL); Remote; USD 60,000 - 70,000; Full time

Job summary

An innovative healthcare company is looking for a skilled Operations Supervisor to lead the Traveling Medical Assistant team. This role involves managing daily operations, ensuring high performance through feedback and coaching, and collaborating with various teams to enhance patient care. The ideal candidate will possess strong problem-solving skills, a background in operations, and an active Medical Assistant certification. Join a forward-thinking organization dedicated to transforming healthcare by optimizing operations and improving patient outcomes. This is an exciting opportunity to make a meaningful impact in the healthcare sector.

Qualifications

• Bachelor's degree preferred, active Medical Assistant certification required.
• Proven experience in operations or supervisory roles is essential.

Responsibilities

• Manage daily operations of the Traveling Medical Assistant team.
• Conduct interviews, training, and onboarding of new staff.
• Lead regular team meetings and provide operational oversight.

Skills

Problem-solving skills

Team management

Operational process improvement

Communication skills

Education

Bachelor's degree in business administration

Active Medical Assistant certification

Tools

Microsoft Word

Microsoft Excel

Job description

Position: Traveling Medical Assistant - Supervisor

Location: Remote

Job Id: 538

# of Openings: 1

Company Overview:

TapestryHealth is dedicated to improving the quality of care for patients in skilled nursing facilities. We deliver innovative, technology-enabled healthcare solutions designed to enhance patient outcomes, optimize operations, and support the unique needs of long-term care providers. With a team of experienced professionals and cutting-edge tools, we collaborate with our partners to ensure the highest standards of care while reducing barriers to access and efficiency. Together, we are transforming healthcare for the better — one patient, one facility, and one solution at a time.

Job Overview:

TapestryHealth is seeking a skilled & motivated Operations Supervisor to join our rapidly growing Regional Operations team. The Supervisor manages the daily operations of the Traveling Medical Assistant team. Develops & implements (in partnership with Director Operations, Operations Supervisors, and HR) standard processes and policies for all Medical Assistant functions. Supervisor ensures appropriate travel expectations, drives communication & engagement with team leads and Traveling Medical Assistant team.

Key Responsibilities:

1. Manage employees ensuring high performance through regular feedback and coaching, while providing day-to-day operational oversight.
2. Serve as an escalation point for any issues with assigned facilities, working with other leaders within Operations, Account Management, and/or Implementation as needed.
3. Approval of timecards, PTO, and Expenses.
4. Collaborate with IPV team to ensure that IPVs can be completed in a timely/efficient manner.
5. Support IPV coverage as needed when a Traveling MA calls out or encounters an issue while onsite.
6. Support travel process for Traveling MAs. Review expenses and validate travel stipends.
7. Conduct interviews, training, and onboarding of new staff for the department.
8. Assist in the evaluation of staffing ratios, competencies, performance, and professional development of direct reports.
9. Lead regular team meetings with the Medical Assistant team.

Qualifications:

Required:

1. Bachelor's degree in business administration, operations management, or a related field (preferred but not always required).
2. Active Medical Assistant certification.
3. Proven experience in operations, logistics, or a supervisory role.
4. Experience managing teams and improving operational processes.
5. Problem-solving skills.

Preferred:

1. Experience in the health care field.
2. Exceptional organizational skills and ability to multitask.

Proficient in Microsoft Word, Excel basics.

Starting annual salary starting at $60,000 depending on experience.