Medical Assistant Team Lead - Boston Kenmore IM

Atrius Health; Boston (MA); On-site; USD 40,000 - 80,000; Full time

Job summary

An innovative healthcare leader is seeking a Medical Assistant Team Lead to coordinate daily operations within clinical areas. This role involves supporting clinical staff and ensuring high-quality workflow while interacting with patients and medical professionals. The ideal candidate will possess strong interpersonal skills, leadership potential, and sound judgment in a fast-paced environment. Join a forward-thinking organization dedicated to transforming care and improving lives through patient-centered, coordinated healthcare services.

Benefits

Up to 8% Company Retirement Contribution

Generous Health and Welfare Benefit Package

Qualifications

• High School diploma or equivalent required.
• BLS certification is preferred for direct patient interaction.

Responsibilities

• Coordinates daily support operations of clinical areas.
• Acts as a resource for support staff and maintains workflow.

Skills

Interpersonal Skills

Leadership Potential

Judgment

Education

High School Diploma or GED

Job description

Job Description - Medical Assistant Team Lead - Boston Kenmore IM (124827)

Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists, and skilled nursing facilities. Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost-effective care to every patient we serve. By establishing a solid foundation of shared decision-making, understanding, and trust with each of its patients, Atrius Health enhances their health and enriches their lives. Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.

SUMMARY

Under general supervision, as a Team Lead, coordinates the daily support operations of one or more clinical areas or groups. Primarily acts as a nonexempt clinical support staff (e.g., Patient Service Representative, Practice Support Assistant, etc.) and performs the full duties associated with this role. Serves as a resource for other support staff and may fill in for staff as needed to ensure appropriate department coverage. Takes a lead role in maintaining high-quality department workflow.

EDUCATION/LICENSES/CERTIFICATIONS

High School diploma or equivalency (e.g., GED, HiSET, TASC Test) from an accredited institution or governmental unit required. American Heart Association Basic Life Support (BLS) certification is strongly preferred if the role involves direct patient interaction. Advanced Cardiac Life Support (ACLS) certification may be required based on the specialty.

EXPERIENCE

Typically acquired through 2-3 years of relevant experience in a healthcare setting. In-depth knowledge of the specialty’s area is required.

SKILLS

Strong interpersonal skills with the ability to interact effectively with patients and medical professionals. Sound judgment and the ability to work and make decisions in a fast-paced environment. Demonstrated leadership potential.

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, gender identity and/or expression, or other dimensions of diversity.

Benefits Include:

• Up to 8% company retirement contribution
• Generous health and welfare benefit package