Medical Assistant/Scheduler

BASS Medical Group; Walnut Creek (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A busy Gastroenterology office is seeking a full-time Receptionist/Scheduling Coordinator in Walnut Creek, CA. This role involves a mix of front and back-office tasks, making it ideal for someone who excels in a fast-paced environment and possesses strong multitasking abilities. The position offers a comprehensive benefits package, emphasizing the well-being of employees.

Benefits

Medical through Anthem Blue Cross PPO

Low-Cost Dental and Vision

Paid Time Off and Company Paid holidays

401K plan with employer contribution

Commuter & Parking Benefits

Discounts for Cellular phone and Gym memberships

Qualifications

• 2+ years experience in a medical office with relevant duties.
• Great customer service and communication skills.
• Excellent organizational and multitasking skills.

Responsibilities

• Answer high volume phone calls and assist with scheduling.
• Entering patient demographics and insurance information into EHR.
• Managing incoming referrals and patient check-in.

Skills

Customer service

Communication

Organizational skills

Multitasking

Computer skills

Education

Medical Assistant Certificate

Tools

EHR (EPIC experience preferred)

Job description

Description

Busy Gastroenterology office seeks an experienced, reliable, organized, full-time Receptionist/Scheduling Coordinator in Walnut Creek, CA. This position is ideal for an individual who enjoys working in a fast-paced environment, where multi-tasking skills are key.

This position will consist of front and back-office duties including:

• Answering a high volume of phone calls and assisting patients in scheduling new patient consults, follow up appointments, and procedures
• Entering patient demographics and insurance information into EHR, manager incoming patient registration forms.
• Patient Check-In and appointment confirmations
• Managing incoming referrals and pre-registering all appointments
• Responding to patient voice messages (lab results, medication refills, general questions, etc.)
• Perform other administrative duties as needed.

Required Skills:

• Great customer service and communication skills
• Excellent organizational and multitasking skills
• Computer skills - EHR knowledge (EPIC experience preferred), savy in computer navigation, data entry, etc.
• Medical Assistant Certificate preferred but not mandatory.
• 2+ years experience in a medical office with experience in required duties of this position.

Compensation Package

At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program.

Health & Welfare Benefits: Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA.

Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program.

Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits, Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships.

Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance

Compensation will be based on experience

Pay Scale/Ranges:

$21.00-$39.00/hour (and the hourly equivalent for salaried employees).*

*Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The patey scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.