Medical Assistant – Remote, PRN

Vail Health Behavioral Health; Vail (CO); Hybrid; USD 32,000 - 43,000; Part time

Benefits offered by this job

Wellbeing reimbursement funds

403(b) contribution eligibility

Job summary

Vail Health Behavioral Health is seeking a Remote, PRN Medical Assistant to support providers and clinical teams with patient care and administrative duties.

The role involves handling patient communications, updating records in the EHR, and ensuring compliance with HIPAA and OSHA rules. Prior CMA/RMA certifications and Colorado licensure are required or preferred.

Qualifications

• Basic knowledge of medical terminology, medical equipment, HIPAA compliance, and OSHA rules and regulations required
• 2 years of experience with applicable patient care and administrative duties preferred

Responsibilities

• Fields patient phone calls and voicemails promptly and in a professional manner.
• Addresses patient portal and EHR messages through the drop box within an acceptable timeframe.
• Communicates with providers or team members regarding patient questions and concerns.
• Receives and processes patient refill requests based on workflow and qualifying factors.
• Sends refill requests to the provider with necessary information if not processed by the clinical assistant.
• Manages provider’s patient portal messages and sorts to appropriate inboxes in the EHR.
• Closes loop with patient on requests, questions, results, or concerns.
• Ensures accuracy and proper documentation in the patient’s EHR.
• Communicates with the clinical care team as needed.
• Upholds Just Culture principles and organizational values.
• Must be HIPAA compliant.

Skills

Medical terminology

HIPAA compliance

OSHA rules

Administrative duties

Education

Certified Medical Assistant (CMA) - AAMA

Registered Medical Assistant (RMA) - AMT

National Certified Medical Assistant (NCMA)

Certified Clinical Medical Assistant (CCMA) - NHA

Medical Assistant Certification (MAC) - AMCA

Nurse licensure (Colorado EMT/Nurse)

Nurse Aide license (Colorado)

Tools

EHR systems

Job description

Explore job opportunities at Vail Health

Medical Assistant – Remote, PRN

New

Schedule

Schedule PRN / Pool Shift On Call

Details

Company Colorado Mountain Medical Location Remote Category Technicians/Patient Care Support Clinical Yes Close Date December 22, 2025

Pay

Hourly $23.20 – $31.00 USD

Some roles may be based outside of our Colorado office (remote-only positions). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, FL, GA, ID, IL, KS, MA, MD, MI, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

About the opportunity:

Responsible for independently assisting providers and clinical teams with patient care, maintaining patient records, and completing administrative duties that assist in the management of patient care.

What you will do:

• Fields patient phone calls and voicemails promptly and in a professional manner.
• Addresses patient portal and electronic health record (EHR) messages through the drop box within an acceptable timeframe established by providers and leadership.
• Communicates with necessary provider or team member regarding patient questions and concerns.
• Receives patient refill requests and processes appropriately based on appropriate workflow based on qualifying factors for refill.
• If refill cannot be processed by the clinical assistant, the clinical assistant sends the request to the provider with necessary information to process the request.
• Manage provider’s patient portal messages, sort to appropriate inboxes within the EHR or address messages as needed.
• Closes loop with patient on requests, questions, results, or concerns.
• Ensures accuracy and proper documentation in the patient’s electronic health record.
• Communicate with clinical care team as needed.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

What you will need:

Experience:

• Basic knowledge of medical terminology, medical equipment, HIPAA compliance, and OSHA rules and regulations required
• 2 years of experience with applicable patient care and administrative duties preferred

License(s)/ Certification(s):

• Medical Assistant:
  Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)
  Registered Medical Assistant (RMA) by American Medical Technologist (AMT)
  National Certified Medical Assistant (NCMA) by the National Center for Competency Testing
  Certified Clinical Medical Assistant (CCMA) by the National Healthcare Association
  Medical Assistant Certification (MAC) by the American Medical Certification Association
  Nationally Registered Certified Medical Assistant by the National Association for Health Professionals
• State of Colorado Emergency Medical Technician license
• State of Colorado Licensed Registered Nurse or valid compact state license
• State of Colorado Licensed Practical Nurse or valid compact state license
• State of Colorado Certified Nurse Aide license

PRN (POOL) benefits include: Wellbeing reimbursement funds and 403(b) contribution eligibility.

The posted salary range for this position is the anticipated hiring range in Colorado and will be adjusted based on geographic location. Vail Health considers a variety of factors in making compensation decisions which influence the offer a candidate receives.