Medical Assistant, Referral Coordinator

PREMISE HEALTH; Mount Sterling (IL); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

401(k) with company match

Paid holidays and vacation time

Wellness program

Employee Assistance Program (EAP)

Virtual primary care

Virtual behavioral health

Job summary

Premise Health is seeking a Full Time Medical Assistant, Referral Coordinator to support employees at our Mt. Sterling, IL Health Center.

The role includes coordinating referrals end-to-end, communicating next steps, and ensuring timely access to care within clinic hours, with designated evening shifts. You will interview patients, take vital signs, maintain records, prepare treatment rooms, administer injections, run labs, perform EKGs, and support front desk operations.

Qualifications

• National certification in Medical Assisting or approved equivalent with hands-on externship.
• Current certification with hands-on training in BLS (AHA/ARC) is required.

Responsibilities

• Interviews patients and measures vital signs (pulse, temp, BP, height/weight).
• Maintains patient health records with accuracy.
• Prepares treatment rooms and sterilizes instruments.
• Performs injections, lab tests, EKGs and related diagnostics as allowed by state regulations.
• Handles front desk tasks, appointment scheduling, and supplies orders.
• Performs other duties as assigned.

Skills

Interview patients

Vital signs

Medical records

Admin support

EKG & diagnostics

Education

Medical Assisting Certification

CPR/BLS Certification

Tools

EKG machine

Job description

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.premisehealth.com.
As a Full Time Medical Assistant, Referral Coordinator, you'll provide care to client employees in our Health Center located in Mt. Sterling, IL.
The scheduled hours Monday and Thursday 5:00–7:00 PM are required, with the remaining 36 hours worked flexibly within clinic hours.

• Owns the referral process from start to finish, coordinating authorizations, documentation, specialist selection, scheduling, member communication, and follow-up to ensure timely access to care.
• Provides concierge-level support throughout the referral journey by proactively addressing barriers, coordinating with specialty offices, communicating next steps, and tracking referrals through completion.
• Closes the loop on referrals by confirming appointments, obtaining specialist records and recommendations, updating the care team, and coordinating follow-up to ensure continuity of care.

What You’ll Do

• Interviews patients and measures vital signs (pulse rate, temperature, blood pressure, weight, and height)
• Maintains patient health records to ensure accurate and up-to-date records
• Prepares treatment rooms, cleans and sterilizes instruments
• Medication administration including injections, performs laboratory tests, operates EKGs and other diagnostic equipment as permitted by state regulations
• Performs administrative tasks, assists at the front desk, schedules appointments, makes follow-up calls, and orders medical supplies
• Performs other duties as assigned

What You’ll Bring

• National certification in Medical Assisting from a Premise Health approved organization OR Certificate/Diploma and Transcripts from an accredited Medical Assistant program with hands on externship completed and passed- total online courses are not accepted
• Current certification with hands-on training in AHA, ARC or equivalent Basic Life Support for health care providers is required

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law .

Premise provides its reasonable and genuinely expected range of compensation for this job of $24.00 - $30.00 per hour. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.

Should you have questions regarding this job posting, please contact [e-mail].