Medical Assistant Receptionist — Front Desk & Patient Care

Hometown Urgent Care; Alliance (OH); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Complimentary visits to Hometown Urgi

Job summary

Hometown Urgent Care is seeking a Medical Assistant Receptionist to support both clinical and administrative tasks. You will check in patients, verify insurance, handle payments, and answer phones while assisting healthcare professionals to maintain patient flow.

The role involves basic medical assisting tasks, support across multiple service lines, and regional travel. Strong communication, organization, and independent work are essential in a dynamic urgent-care environment.

Qualifications

• Basic computer skills including the use of Electronic Medical Records (EMR).
• Previous experience working in a medical office or receptionist role is preferred.
• Ability to function independently without close supervision and exercise good clinical judgment.

Responsibilities

• Welcomes patients and visitors with compassion and provides exceptional customer service.
• Register patients by obtaining demographics, insurance, and payment information.
• Handle payments for services, including applicable co-pays.
• Answer multi-line phone system.
• Perform basic medical assisting/occupational medicine duties to ensure proper patient flow.
• Travel to care centers within designated region.
• Daily reconciliation of monies collected.
• Protects patients' rights by maintaining confidentiality of information.
• Perform occupational medicine testing such as urine drug screens and breath alcohol testing.
• Clean and stock the site with the team.
• Train other team members.
• Support all service lines including Occupational Health, Clinical Research, Laboratory services, Vibrance and Hometown Primary Care.
• Additional duties may be assigned by management.

Skills

EMR proficiency

Medical office experience

Independent worker

Service-minded

Team oriented

Communication skills

Detail oriented

Multitasking

Self-motivated

Education

High School Diploma

1-2 years clinic experience

Job description

Hometown Urgent Care is seeking a Medical Assistant Receptionist to support both clinical and administrative tasks. You will check in patients, verify insurance, handle payments, and answer phones while assisting healthcare professionals to maintain patient flow.

The role involves basic medical assisting tasks, support across multiple service lines, and regional travel. Strong communication, organization, and independent work are essential in a dynamic urgent-care environment.