Medical Assistant - Addiction Care & Front Desk

SaVida Health; Worcester (MA); On-site; USD 40,000 - 52,000; Full time

Job summary

SaVida Health is seeking a full-time Medical Office Assistant in Worcester, MA. You will greet patients in person and by phone, verify insurance, collect co-pays, and update demographics in the EMR.

You will coordinate authorizations, referrals, and HIPAA-compliant patient handling in a busy outpatient setting. Responsibilities include scheduling, patient preparation for exams, assisting clinicians, collecting specimens, and maintaining supplies.

Qualifications

• Graduate of an accredited Medical Assistant program.
• High school diploma or equivalent.

Responsibilities

• Welcoming and greeting all patients in person and by telephone.
• Verifying patient insurance.
• Collecting co-pays and co-insurance payments.
• Updating demographics and insurance information in the EMR.
• Obtaining prior authorizations and referrals when necessary.
• Answering the phone with proper etiquette and documenting messages.
• Maintaining HIPAA privacy in the reception area.
• Scheduling and canceling appointments to balance provider schedules.
• Calling patients for urine drug screenings with documentation.
• Preparing patients for examination and assisting the provider as needed.
• Collects and prepares laboratory specimens, including urine collection.
• Obtains vital signs and prints requisitions for blood work.
• Keeps track of supplies and coordinates delivery as needed.

Skills

Customer service

HIPAA knowledge

EMR experience

Education

Medical Assistant program graduate

High school diploma or equivalent

Tools

Athena EMR

Microsoft Word

Microsoft Excel

Job description

SaVida Health is seeking a full-time Medical Office Assistant in Worcester, MA. You will greet patients in person and by phone, verify insurance, collect co-pays, and update demographics in the EMR.

You will coordinate authorizations, referrals, and HIPAA-compliant patient handling in a busy outpatient setting. Responsibilities include scheduling, patient preparation for exams, assisting clinicians, collecting specimens, and maintaining supplies.