Medical Assistant: Front Office & Clinical Support

SaVida Health; Clintwood (VA); On-site; USD 44,083,000 - 63,370,000; Full time

Job summary

SaVida Health in Clintwood, VA is seeking a Full-Time Medical Receptionist to greet patients, verify insurance, collect payments and manage EMR records. You will schedule appointments, coordinate referrals and maintain HIPAA-compliant front-desk operations.

The role requires strong communication, basic Microsoft Office skills, and familiarity with Athena EMR. Prior authorization tasks and patient coordination are included in daily duties. This position supports providers and patient flow.

Qualifications

• Front desk reception experience preferred
• HIPAA/privacy rule familiarity required
• Strong communication and multitasking skills essential

Responsibilities

• Welcoming and greeting all patients in person and by telephone
• Verifying patient insurance
• Collecting co-pays and co-insurance payments
• Updating demographics and insurance information in the EMR
• Obtaining prior authorizations and referrals when necessary
• Obtaining Release of Information signatures as needed
• Answering the phone with proper etiquette and documenting messages
• Maintaining a clean, HIPAA-compliant reception area
• Facilitating patient flow by notifying providers of arrivals
• Scheduling and canceling appointments while balancing provider schedules
• Calling patients for random urine drug screening and documenting results
• Preparing patients for examination and assisting providers as needed
• Collecting laboratory specimens and obtaining vital signs
• Generating lab orders in the EMR (Athena)
• Printing requisitions for blood work
• Coordinating supply orders and deliveries
• Tracking and assigning unassigned lab reports in the EMR

Skills

Microsoft Word

Microsoft Excel

Athena EMR

Electronic prescribing policy

Medical/treatment guidelines

Education

Medical Assistant certificate/diploma

Tools

Athena EMR

Job description

SaVida Health in Clintwood, VA is seeking a Full-Time Medical Receptionist to greet patients, verify insurance, collect payments and manage EMR records. You will schedule appointments, coordinate referrals and maintain HIPAA-compliant front-desk operations.

The role requires strong communication, basic Microsoft Office skills, and familiarity with Athena EMR. Prior authorization tasks and patient coordination are included in daily duties. This position supports providers and patient flow.