Medical Assistant - Primary Care

Yale New Haven Health; Westerly (RI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Medical Assistant to support patient care and administrative tasks. This role involves assisting physicians, managing patient records, and ensuring a positive experience for patients. The ideal candidate will possess strong organizational and communication skills, with a commitment to patient-centered care. If you thrive in a fast-paced environment and have a passion for helping others, this position offers a rewarding opportunity to make a difference in patients' lives while working with a collaborative team.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year experience in a medical assistant role preferred.

Responsibilities

• Assist with patient care, appointment scheduling, and chart management.
• Maintain patient confidentiality and dignity during care.

Skills

Organizational Skills

Communication Skills

Customer Service Skills

Teamwork Skills

Multi-tasking Ability

Bilingual (preferred)

Education

High School Diploma

Medical Assistant Certificate

Tools

EPIC

Microsoft Office

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Responsible for assisting physicians/providers with patient care, rooming patients, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice.

EEO/AA/Disability/Veteran
Responsibilities

• 1.Performs patient care responsibilities as assigned.
• 1.1Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team.
• 2.Performs administrative responsibilities as assigned.
• 2.1Sends/receives patient medical records and abstracts new patient records into EPIC.
• 3.Performs environmental responsibilities as assigned.
• 3.1Sets up instruments and equipment according to department protocol.
• 4.Performs other related organizational duties as assigned
• 4.1Maintains patient autonomy, confidentiality and dignity.
• 5.May assist and/or perform chaperone duties for patient medical procedures as needed.

Qualifications

EDUCATION

High School Diploma or equivalent. Graduation from an accredited medical assistant certificate program.* Certification/Registration (CCMA/CMA/AAMA/RMA) preferred. Certification/Registration may be accepted in lieu of graduation from an accredited MA school. *Employees employed by YNHHS as a result of a merger or acquisition may meet educational requirements with the applicable combination of education and experience and demonstration of current competences.

EXPERIENCE

Minimum of 1 year private practice medical assistant experience preferred in a primary care or specialist office.

LICENSURE

Medical Assisting Certification preferred.

SPECIAL SKILLS

Excellent, organizational, communication, customer service and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred. Bilingual preferred but not required. Core philosophy or values consistent with a patient-centered approach to care. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image.

PHYSICAL DEMAND

Must complete work in a timely fashion.

YNHHS Requisition ID

150213

EDUCATION

High School Diploma or equivalent. Graduation from an accredited medical assistant certificate program.* Certification/Registration (CCMA/CMA/AAMA/RMA) preferred. Certification/Registration may be accepted in lieu of graduation from an accredited MA school. *Employees employed by YNHHS as a result of a merger or acquisition may meet educational requirements with the applicable combination of education and experience and demonstration of current competences.

EXPERIENCE

Minimum of 1 year private practice medical assistant experience preferred in a primary care or specialist office.

LICENSURE

Medical Assisting Certification preferred.

SPECIAL SKILLS

Excellent, organizational, communication, customer service and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred. Bilingual preferred but not required. Core philosophy or values consistent with a patient-centered approach to care. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image.

PHYSICAL DEMAND

Must complete work in a timely fashion.

• 1.Performs patient care responsibilities as assigned.
• 1.1Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team.
• 2.Performs administrative responsibilities as assigned.
• 2.1Sends/receives patient medical records and abstracts new patient records into EPIC.
• 3.Performs environmental responsibilities as assigned.
• 3.1Sets up instruments and equipment according to department protocol.
• 4.Performs other related organizational duties as assigned
• 4.1Maintains patient autonomy, confidentiality and dignity.
• 5.May assist and/or perform chaperone duties for patient medical procedures as needed.